Jennifer Afemije Ozemegwa

Provided support for social work services, safeguarding children and vulnerable adults within the hospital. Led onboarding training for interns, ran safeguarding awareness campaigns, and served as deputy head of department to ensure smooth scheduling and department operations.

Provided professional protection and helped maintain law and order within the organization. Coordinated dignitaries’ bookings and ceremonial arrivals, implementing security services to ensure safe transitions.

Drove customer growth for banking services by developing marketing strategies to improve customer retention and brand visibility. Supported the creation and implementation of marketing programs and performed CRM operations to keep client communications updated.

Managed customers to ensure effective service delivery and supported day-to-day administrative operations. Provided assistance to stakeholders and management by maintaining clear communication processes and capturing customer feedback.

Managed production and sales operations, contributing to a 50% increase in revenue. Handled customer complaints promptly to maintain loyalty and welcomed/directed customers while communicating effectively with stakeholders.

Developed a dispense error logging system that streamlined dispute resolution and reduced resolution time by 50%. Prepared curriculum notes, taught French and English, and provided counseling to support students’ morals and self-esteem.

Developed a dispense error logging system to streamline dispute resolution and reduce resolution time by 50%. Delivered French and English instruction aligned to the curriculum and provided counseling to support student morals and self-esteem.

Bachelor of Arts in French Language from Ambrose Ali University, Ekpoma, completed between 2012 and 2016.

Completed WASSCE at Faith Academy College in Sabon Tasha, Kaduna between 2005 and 2011.