Open to opportunities

Violet Ejedafeta

@violetejedafeta

Message

Dependable administrative professional specializing in client support and service coordination.

Nigeria

Message

What I'm looking for

I seek a supportive, team-oriented role in administration or customer support where I can use my organization, confidentiality, and client-relations skills to improve operations and customer satisfaction.

I am a highly organized administrative and client-support professional with hands-on experience across office administration, customer care, hospitality service, and community coordination. I consistently keep operations running smoothly by managing schedules, documenting interactions, and resolving client inquiries while maintaining confidentiality and attention to detail.

My background includes roles as a secretary, parish administrator, customer care representative, and service staff where I improved client satisfaction, maintained accurate records, and supported teams with minimal supervision. I bring strong communication, time-management, and problem-solving skills to roles that demand reliability, discretion, and efficient service delivery.

Experience

Work history, roles, and key accomplishments

Current

Online Customer Care Rep

Current

Phoenix Lead Co

Aug 2025 - Present (5 months)

Provide professional online support to international clients, resolve inquiries to maintain high client satisfaction, and document interactions to ensure accurate service records.

Customer Support Ticketing Documentation Communication CRM

Current

Waitress

Current

Kulture Yard

Mar 2024 - Present (1 year 10 months)

Deliver attentive service in a high-traffic environment, manage orders and reservations efficiently, handle payments, and ensure dining areas meet hygiene and presentation standards.

Customer Service Order Management Cash Handling Communication

Secretary

Majoroh Partnership

Feb 2021 - Mar 2024 (3 years 1 month)

Managed executive schedules and correspondence, prepared and proofread reports and memos, maintained digital and physical filing systems, and served as primary contact for clients and staff to maintain workflow efficiency.

Executive Support Scheduling Record keeping Office Management document preparation

Parish Secretary

Annunciation Catholic Church

Jan 2019 - Dec 2020 (1 year 11 months)

Coordinated parish office operations and events, served as primary contact for parishioners, maintained accurate sacramental records, and managed parish communications and website updates.

Office Management Event Coordination Record keeping Communication Social Media Scheduling

Fitness Instructor

Fly Fitness

Jan 2015 - Dec 2016 (1 year 11 months)

Managed class bookings and member registrations, maintained training and subscription records, and addressed client concerns while delivering constructive feedback to improve retention.

Membership Management Training Records Customer Service Time Management

Tutor

Standard International School

Jan 2011 - Dec 2014 (3 years 11 months)

Delivered tailored lessons, monitored student progress through assessments, supported academic and social development, and maintained a positive classroom environment.

Lesson planning Assessments Classroom Management Progress Monitoring Conflict Resolution