JENNIFER CHIOMA NWANKWO

Organized personal and professional calendars, handled correspondence, and improved efficiency by managing schedules and reminders effectively.

Assisted a non-profit organization by leveraging business analysis expertise, utilizing Power BI for data visualization and Excel for data presentation to clients.

Collaborated with healthcare providers to provide medical information and resolve issues. Managed client data using CRM systems and prepared reports on account performance and market trends.

Provided exceptional customer support by answering inquiries, resolving complaints, and assisting guests with check-in and check-out processes. Demonstrated strong communication skills and a commitment to customer satisfaction.

Ensured compliance with customs regulations, preventing revenue leakage and implementing government trade policies. Assessed and collected customs duties and taxes on imported and exported goods.

Studied Business Administration and Marketing, focusing on the principles of business management, marketing strategies, and consumer behavior.

Completed the West African Examination Certificate, covering a broad curriculum that prepared for higher education.