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Miracle James

@miraclejames

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Highly organized Virtual Assistant dedicated to enhancing business efficiency.

Nigeria

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What I'm looking for

I am seeking a role that values efficiency and offers opportunities for growth.

I am a highly organized and reliable Virtual Assistant with a strong background in providing administrative support to enhance business efficiency. My experience spans various roles where I have honed my skills in managing calendars, handling emails, data entry, scheduling meetings, and offering exceptional customer support. I am proficient in utilizing various tools and software to streamline tasks, ensuring smooth operations and high levels of client satisfaction.

Currently, I serve as a Virtual Assistant at the International School of Management, where I am responsible for comprehensive client support and maintaining effective communication. My previous roles have equipped me with the ability to build strong relationships with clients and learners, ensuring their needs are met promptly and professionally. I am dedicated to continuous improvement and am always looking for ways to enhance operational efficiency and client satisfaction.

Experience

Work history, roles, and key accomplishments

Current

Virtual Assistant

Current

International School of Management

Jan 2023 - Present (2 years 2 months)

As a Virtual Assistant, I provide comprehensive support to clients, ensuring efficient operations and high levels of customer satisfaction. My duties include managing calendars, handling emails, and performing administrative tasks.

Calendar Management Email Data Entry Customer Support Communication Skills Problem Solving Document Management Task Management

Virtual Assistant / Customer Support

NIIT- ITcore

Jun 2023 - Sep 2024 (1 year 3 months)

In my role as a Virtual Assistant and Customer Support professional, I provided support to learners and clients, ensuring smooth operations and maintaining strong relationships through effective communication.

Customer Support Communication Skills Relationship Management Problem Solving Data Entry

Administrative Assistant / Customer Support & Social Media Manager

H&C Outsourcing Limited

Nov 2021 - May 2023 (1 year 6 months)

I supported daily operations as an Administrative Assistant and managed customer support and social media. My responsibilities included processing documents, addressing inquiries, and managing social media platforms.

Document Management Customer Support Social Media Management Communication Skills Scheduling Problem Solving Data Entry

Education

Degrees, certifications, and relevant coursework

Crescent University

Bachelor of Science, Computer Science

2023 -

Currently pursuing a Bachelor of Science in Computer Science, focusing on various aspects of computing and technology to enhance my skills and knowledge in the field.