Bryan Gardner
@bryangardner
Key Account Manager and logistics professional driving revenue, retention, and on-time delivery.
What I'm looking for
I’m an Account Manager and logistics professional with 5+ years of experience managing multi-million dollar customer portfolios and coordinating high-volume supply chain operations. I’m known for driving account growth, maintaining strong client relationships, and improving service performance through cross-functional collaboration.
In my current role as a Key Account Manager, I manage a Tier 1 account generating ~$1M+ annually while maintaining client retention, and I’ve acquired two additional accounts totaling ~$300K+ annual revenue. I support pricing strategies and service optimization to drive growth, while maintaining ~98% on-time delivery.
Previously, I worked as a Senior Carrier Sales Executive and Carrier Sales Representative, where I developed carrier partnerships, maintained ~15% average margin across freight lanes, and managed load coverage using CRM/TMS. I also delivered strong service execution by managing 40+ weekly shipments.
Earlier in my career as a Carrier Procurement Specialist, I supported high-volume freight by managing 50+ carriers and exceeding call and load targets (210+ loads/month). I also bring operational leadership experience from managing multi-location retail operations and facility management, strengthening my customer focus and process improvement mindset.
Experience
Work history, roles, and key accomplishments
Key Account Manager
Action (ARI) Logistics
Jan 2023 - Present (3 years 5 months)
Managed a Tier 1 account generating ~$1M+ annually while maintaining client retention. Acquired two additional accounts totaling ~$300K+ in annual revenue and supported pricing/service optimization to maintain ~98% on-time delivery.
Senior Carrier Sales Executive
Action (ARI) Logistics
Jan 2022 - Jan 2023 (1 year)
Promoted within the first year based on performance and maintained ~15% average margin across freight lanes. Developed carrier partnerships to ensure capacity and service reliability.
Carrier Sales Representative
Action (ARI) Logistics
Jan 2021 - Jan 2022 (1 year)
Managed 40+ weekly shipments with strong service execution by building carrier relationships and ensuring load coverage. Used CRM/TMS tools to coordinate operations in a fast-paced environment.
Managed 50+ carriers supporting high-volume freight operations and exceeded call and load targets (210+ loads/month). Resolved logistics issues in a remote/hybrid environment to maintain service performance.
Store Manager
Quik Pawn Shop (EFS)
Jan 2015 - Jan 2019 (4 years)
Managed multi-location operations and supervised staff performance to support consistent execution across stores. Served as a traveling manager supporting multiple locations.
Property Manager
Smart Stop Self Storage
Jan 2012 - Jan 2015 (3 years)
Managed facility operations, leasing, and customer service for a self-storage property. Delivered day-to-day service and process execution to support tenant retention and operational continuity.
Education
Degrees, certifications, and relevant coursework
Liberty University
Bachelor of Science in Supply Chain Management, Supply Chain Management
Completed coursework toward a B.S. in Supply Chain Management.
Alabama State University
Bachelor of Science in Supply Chain Management, Supply Chain Management
Completed coursework toward a B.S. in Supply Chain Management.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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