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Aimee West

@aimeewest

Experienced account manager with a strong focus on customer satisfaction.

United States
Message

What I'm looking for

I am looking for a role that allows me to utilize my skills in account management and customer service while providing opportunities for professional growth and development.

I am a dedicated account manager with a proven track record in sales and customer retention. My experience spans over two decades, where I have honed my skills in account management, logistics, and customer service. I thrive in fast-paced environments and excel at upselling products and services while ensuring customer satisfaction.

Throughout my career, I have successfully managed key accounts, developed strong professional relationships, and implemented effective strategies to optimize service delivery. My leadership abilities and problem-solving skills have allowed me to navigate complex challenges, ensuring that both customer needs and business objectives are met. I am eager to leverage my expertise in a new role that offers opportunities for growth and development.

Experience

Work history, roles, and key accomplishments

SU
Current

Administrative Assistant

Sucklebusters

Feb 2022 - Present (3 years 6 months)

Provided comprehensive administrative support to the Owner and President, excelling in account management and upselling. Managed global product distribution, including customs documentation and supply chain shipments across various portals.

EI

Co-Owner

Exserv, Inc

Jan 1999 - Feb 2013 (14 years 1 month)

Co-owned and successfully developed a commercial office furniture installation company, establishing it from the ground up and employing over 100 individuals. Managed all financial operations, including payroll, billing, AP, and AR, while implementing policies and procedures for vendors and personnel.

Education

Degrees, certifications, and relevant coursework

BC

Brookhaven Community College

1990 - 1992

Attended Brookhaven Community College from 1990 to 1992. No specific degree or field of study was provided.

Tech stack

Software and tools used professionally

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Aimee West - Administrative Assistant - Sucklebusters | Himalayas