Aimee West
@aimeewest
Experienced account manager with a strong focus on customer satisfaction.
United StatesWhat I'm looking for
I am a dedicated account manager with a proven track record in sales and customer retention. My experience spans over two decades, where I have honed my skills in account management, logistics, and customer service. I thrive in fast-paced environments and excel at upselling products and services while ensuring customer satisfaction.
Throughout my career, I have successfully managed key accounts, developed strong professional relationships, and implemented effective strategies to optimize service delivery. My leadership abilities and problem-solving skills have allowed me to navigate complex challenges, ensuring that both customer needs and business objectives are met. I am eager to leverage my expertise in a new role that offers opportunities for growth and development.
Experience
Work history, roles, and key accomplishments
Administrative Assistant
Sucklebusters
Feb 2022 - Present (3 years 6 months)
Provided comprehensive administrative support to the Owner and President, excelling in account management and upselling. Managed global product distribution, including customs documentation and supply chain shipments across various portals.
Logistics Account Manager
BFS Services
Nov 2013 - Jul 2021 (7 years 8 months)
Maintained high customer satisfaction by building professional relationships and understanding client needs, leading to successful upselling of services. Acquired and managed a top 5 company account, optimizing delivery methods and analyzing shipment charges.
Co-Owner
Exserv, Inc
Jan 1999 - Feb 2013 (14 years 1 month)
Co-owned and successfully developed a commercial office furniture installation company, establishing it from the ground up and employing over 100 individuals. Managed all financial operations, including payroll, billing, AP, and AR, while implementing policies and procedures for vendors and personnel.
Education
Degrees, certifications, and relevant coursework
Brookhaven Community College
1990 - 1992
Attended Brookhaven Community College from 1990 to 1992. No specific degree or field of study was provided.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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