Jeff Fallon
@jefffallon
Goal-oriented account manager driving revenue growth and client retention.
What I'm looking for
I am a goal-oriented, relationship-driven Account Manager with over a decade of experience in business development, client acquisition, and account expansion across telecommunications, IT staffing, and professional services.
I have a proven track record of exceeding revenue targets, managing full sales cycles, and developing high-impact sales strategies tailored to regional markets, particularly Greater Boston.
My work blends consultative selling, contract negotiation, and cross-functional collaboration with engineering and provisioning teams to ensure smooth onboarding and strong client satisfaction.
I bring disciplined project execution from prior military service and a demonstrated ability to grow territories, scale recruiting operations, and build long-term client relationships that drive repeat business.
Experience
Work history, roles, and key accomplishments
Regional Account Manager
Cogent Communications
Oct 2024 - Present (1 year 2 months)
Drive new business acquisition and account growth in Greater Boston for high-speed internet and connectivity solutions, maintaining a robust pipeline and consistently exceeding monthly and quarterly revenue targets.
Senior Client Relations Specialist
Intepros
Jul 2023 - Mar 2024 (8 months)
Managed and expanded a diverse book of business in finance and tech across Boston, driving full-cycle client development from prospecting to retention and orchestrating strategic talent matches.
Massachusetts Operations Manager
Maineworks
Jan 2022 - Jul 2023 (1 year 6 months)
Led business development and recruiting operations across Massachusetts, expanding client base, managing hiring for skilled trade roles, and increasing statewide market presence through targeted outreach.
Senior Recruiter
New Age Software Services
Jan 2019 - Dec 2021 (2 years 11 months)
Served as client-facing lead on staffing engagements in IT, finance, and engineering, placing candidates in permanent and contract roles and consistently outperforming placement targets.
Strategic Account Manager
TPA Technologies
Jan 2018 - Dec 2019 (1 year 11 months)
Managed strategic client accounts in software and IT development, executing business development initiatives and facilitating talent placements across tech verticals.
Recruitment Consultant
Huxley Associates
Jan 2016 - Dec 2018 (2 years 11 months)
Launched and scaled the Engineering & Contract division through cold outreach and relationship building, providing consultative hiring and workforce planning services to clients.
Lead Sales Executive
South Shore Pest Management
Jan 2013 - Dec 2015 (2 years 11 months)
Led sales, logistics, and customer service operations, growing annual revenue through new client acquisition and service upselling.
Fire Control Technician
United States Navy
Jan 2011 - Dec 2015 (4 years 11 months)
Operated and maintained advanced missile and targeting systems, developing discipline, communication, and problem-solving skills under high-pressure conditions.
Education
Degrees, certifications, and relevant coursework
Massachusetts Maritime Academy
Bachelor of Science, Emergency Management and Homeland Security
2007 - 2011
Completed a Bachelor’s degree in Emergency Management and Homeland Security, focusing on emergency response, maritime security, and disaster preparedness.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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