Open to opportunities

Jazmin Gammon

@jazmingammon

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Driven hospitality professional with a passion for snow sports.

United Kingdom

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What I'm looking for

I am looking for a dynamic role in hospitality that allows me to combine my love for snow sports with my professional skills, while also providing opportunities for growth and adventure.

I am a dedicated and professional individual with a strong background in hospitality, seeking opportunities to combine my love for snow sports with my career. Having skied for several years and recently learned to snowboard while traveling in Australia, I am eager to complete my first ski season overseas.

My experience includes working as a Guest Host in Niseko, Japan, where I provided exceptional service to guests, ensuring their stay was enjoyable and seamless. I have also held various roles in hospitality, including waitressing and bartending, where I demonstrated adaptability and strong communication skills in fast-paced environments.

Throughout my career, I have been recognized for my commitment to delivering high-quality customer service, earning accolades such as the McMullen’s Team Player of The Year award. I am hardworking, reliable, and always willing to take on new challenges, making me a valuable asset to any team.

Experience

Work history, roles, and key accomplishments

Current

Agency - Hospitality Roles

Current

Profiles Professional

May 2025 - Present (3 months)

Currently employed in hospitality roles, primarily waitressing and bartending, through an agency offering flexible hours. This position requires adapting to various teams, environments, and responsibilities daily, ensuring high versatility and thriving in dynamic settings.

Waitressing Bartending Flexible Work Teamwork Customer Service Communication Problem Solving

Guest Host

Niseko Central

Nov 2024 - Present (9 months)

Completed a winter season as a Guest Host, providing transportation, resort introductions, and check-in services for guests. Explained local area, mountain, and snow conditions, assisted with lift passes and equipment rentals, and resolved guest issues.

Guest Service Transportation Problem Solving Communication Skills Customer Satisfaction Resort Operations

Clinic Coordinator

Royal Surrey County Hospital

Jul 2023 - Present (2 years 1 month)

Worked in a highly pressured position facilitating appointments and coordinating closely with medical staff and patients. Ensured all necessary documentation was prepared for clinics and maintained a calm and friendly demeanor in a busy NHS environment.

Medical Administration Patient Care Communication Documentation NHS Environment Problem Solving Team Collaboration

Front of House Host and Waitress

Pixie Food & Wine

Jan 2023 - Present (2 years 7 months)

Served dining guests for lunch, evening sittings, and private parties in a fine dining Italian restaurant. Memorized daily specials and an extensive wine menu, recommending appropriate food and beverage pairings while adhering to strict service protocols.

Wine Knowledge Customer Service Order Of Service Italian Sales Communication

Receptionist

Tilford Woods Lodge Retreat, Darwin Escapes

Jan 2020 - Present (5 years 7 months)

Managed telephone calls, reservations, and face-to-face and email inquiries, resolving problems and complaints efficiently. Handled daily financial tasks including calculating takings, documenting petty cash, creating invoices, and processing banking.

Receptionist Duties Customer Service Complaint Handling Invoicing Petty Cash

Front of House Host and Waitress

Kingfisher on the Quay Restaurant, McMullens

Apr 2014 - Present (11 years 4 months)

Delivered high standards of customer service, demonstrating problem-solving with a calm and empathetic attitude. Trained new staff members and followed payment handling policies, winning the prestigious McMullen's Team Player of The Year award.

Customer Service Problem Solving Staff Training Team Leadership Communication Conflict Resolution Restaurant Operations

Education

Degrees, certifications, and relevant coursework

Unknown

BA (Hons) degree, Graphic Communication

Completed a BA (Hons) degree in Graphic Communication. This program provided a comprehensive understanding of design principles and visual communication strategies.

Unknown

A-level, Photography & Art & Design

Achieved an A-level in Photography, developing skills in visual arts and image creation. Also completed a UAL Foundation Diploma in Art & Design, building a strong foundation in various artistic disciplines.