Adrian Nowacki
@adriannowacki
Dynamic hospitality professional with expertise in guest relations and operations.
What I'm looking for
I am a dynamic and results-oriented hospitality professional with a strong background in team leadership, guest relations, and operational management. My experience includes managing hotel operations and enhancing guest experiences while motivating teams to exceed performance targets. I have a proven track record in budget management and procurement, ensuring financial efficiency in hotel operations.
In my current role as a Supervisor at Cove Canary Wharf, I oversee daily front desk operations, train and mentor a team of receptionists, and ensure compliance with hotel policies and quality standards. My commitment to exceptional guest experiences has been recognized through high satisfaction rates and positive feedback. With a background in Computer Science, I leverage technology to streamline processes and improve operational efficiency.
Experience
Work history, roles, and key accomplishments
Supervisor
Cove Canary Wharf
Feb 2024 - Present (1 year 5 months)
Supervised daily operations of the front desk, ensuring smooth check-ins, check-outs, and guest inquiries. Trained, scheduled, and mentored a team of receptionists to deliver outstanding service.
Receptionist
Cove Canary Wharf
Jul 2022 - Present (2 years 11 months)
Oversaw front desk operations, managing check-ins, check-outs, and handling reservation inquiries with professionalism. Provided detailed and personalized information about hotel amenities, local attractions, and transportation options to enhance guest experiences.
Waiter
Sushi Restaurant
Apr 2022 - Present (3 years 3 months)
Delivered an outstanding dining experience by attentively serving customers, addressing their needs, and managing special requests. Accurately recorded orders, communicated with kitchen staff, and ensured timely delivery of meals.
Retail Assistant
Sainsbury's
Aug 2019 - Present (5 years 11 months)
Operated tills efficiently, ensuring accurate cash handling and providing a seamless checkout experience for customers. Replenished stock on shelves, maintained organized displays, and ensured product availability to meet customer demands.
Education
Degrees, certifications, and relevant coursework
Online High School
High School Diploma, General Studies
Grade: Mathematics - 83%, Biology - 75%, Chemistry - 72%, Physics - 77%, Geography - 75%, History - 89%, Computer Science - 96%, Social studies - 93%
Completed high school education with a strong focus on science and technology subjects. Achieved high marks in Computer Science, History, and Social Studies.
London South Bank University
Bachelor's degree, Computer Science
Completed a comprehensive curriculum in Computer Science, gaining foundational knowledge and practical skills in the field. Focused on various aspects of computing to prepare for a technology-driven career.
London South East Colleges
BTEC, Information Technology
Grade: Merit, Merit
Undertook a BTEC qualification in Information Technology, developing practical skills and theoretical understanding in the field. Achieved Merit, Merit.
Welling School
GCSE, General Studies
Grade: English - 4, Maths - 4, Polish - A*, ICT - B
Completed GCSEs including English, Maths, Polish, and ICT. Achieved strong grades in these core subjects.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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