Manasi Sinha

Provided excellent customer service, took orders and posted them to the kitchen via POS system, and handled customer concerns and operational issues. Followed health and safety regulations and performed daily cleaning procedures.

Managed front desk operations, welcomed visitors, handled calls and mail, and performed administrative tasks. Oversaw stock management and empowered team members to handle customer concerns.

Provided excellent customer service, operated cash register, handled customer complaints, and managed stock replenishment and rotation. Supported team to ensure all duties were completed.

Provided excellent customer service, processed orders and payments, and demonstrated menu knowledge. Adhered to food safety policies and maintained clean service areas.

Prepared beverages and snacks, served customers, processed transactions, and monitored inventory. Conducted weekend sales analysis and developed customer feedback questionnaires.

Provided warm and welcoming atmosphere, escorted customers to tables, distributed menus, and liaised with kitchen staff. Supervised team members during emergencies and assured security for large bookings.

Currently pursuing a BSc (Hons) in Finance and Accounting, with an expected completion in the near future.

Certified in Business Accounting from CIMA in 2014.

Completed subjects in Financial Accounting, Management Accounting, and Accountant in Business through ACCA in 2012.

Grade: CGPA 3.23

Earned a Bachelor of Business Administration with a major in Marketing, achieving a CGPA of 3.23.