Jay Moore

I’m a remote operations and communications professional with 10+ years managing client workflows, CRM systems, email campaigns, and digital tools in fast-paced remote environments. I focus on clear, reliable support—so projects stay on track even when priorities compete.

In my current role, I lead end-to-end client communications, scheduling, and follow-up across multiple active projects. I administer HubSpot CRM for contact management, pipeline tracking, lead enrichment, and automated follow-up sequences, while running outbound email campaigns using Instantly and reporting on performance.

I also coordinate cross-functional workflows using n8n automation, reducing manual task time and improving response speed. Along the way, I produce research briefs, competitive analyses, and client-facing written deliverables independently.

Previously, I’ve coordinated multi-team projects as a senior project coordinator and stakeholder liaison, managing milestones, documentation, release notes, internal communications, and structured stakeholder reviews. Earlier experience included operations and process support in agile cycles—scoping tasks, tracking progress, and communicating updates with a strong emphasis on accuracy and compliance.