Erica Allen

I’m an operations-minded executive support professional with experience in executive support, project coordination, process improvement, payroll administration, CRM management, and systems organization. Throughout my career, I’ve naturally gravitated toward finding ways to make work more organized, efficient, and easier for the people around me.

In my current role, I support multiple team members and clients while managing a wide range of operational responsibilities. I’ve improved a complex biweekly payroll process for hundreds of employees, reducing processing time from approximately 5–10 hours to around 3 hours. I’ve created SOPs, consolidated 10+ spreadsheets into streamlined templates, organized and migrated SharePoint structures, managed a CRM with 5,000+ contacts, supported company-wide rebranding efforts, and coordinated projects and events across teams.

I’m especially interested in roles where I can combine executive partnership with operations and project work. I enjoy taking ownership of moving pieces, creating structure where it’s needed, improving workflows, documenting processes, coordinating across teams, and making sure priorities actually move forward.

I’m currently exploring opportunities in Executive Business Partnership, Executive Operations, Business Operations, Strategic Operations, Program/Project Coordination and Management, and Chief of Staff-adjacent roles. I’m particularly interested in remote organizations that value initiative, practical problem-solving, continuous improvement, and thoughtful use of technology and AI.