I’m seeking a customer- or product-facing operations role where I can bring structure, clear communication, and reliable follow-through to support cross-functional teams, improve processes, and help clients succeed.
KBLooking for a job
karin baker
@karinbaker
Client-facing operations + account support with calm execution and strong communication.
United StatesWhat I'm looking for
I’m a client-facing operations and account support professional with experience coordinating projects, supporting customers, and keeping internal teams aligned. I’m known for clear communication, steady follow-through, and learning new software quickly. I’m currently targeting remote roles in customer operations, implementation support, and client success support.
Experience
Work history, roles, and key accomplishments
FR
Freelance Project Coordinator
Freelance
Jan 2024 - Jan 2025 (1 year)
Supported small business owners with day-to-day operations, scheduling, and project coordination, creating systems for files and workflows that improved clarity and reduced bottlenecks across events and creative production.
VE
Hospitality Shift Manager
Various Employers
Jan 2008 - Jan 2025 (17 years)
Managed front-of-house operations, training, cash handling, and high-volume customer service, resolving real-time issues and maintaining service quality in fast-paced hospitality roles.
MF
Product Coordinator
MaxWood Furniture
Jan 2023 - Jan 2024 (1 year)
Coordinated product launch timelines and deliverables between internal creative teams and overseas partners, maintaining documentation and asset organization to ensure accurate publishing and on-time launches.
WM
Account Manager
Williams Media
Jan 2019 - Jan 2023 (4 years)
Served as primary client contact for SEO and social media services, managing expectations and timelines, tracking project progress, and surfacing feedback to improve strategy and workflow efficiency.
Education
Degrees, certifications, and relevant coursework
SS
SUNY Buffalo State
Bachelor of Arts, Professional French
2014 - 2017
Grade: 3.0
Activities and societies: Habitat for Humanity Volunteer, Soup Kitchen Volunteer
Completed a BA in Professional French.
Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
United StatesAuthorized to work in
Social media
Job categories
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