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Leila Esperanza

@leiladarragh

I am an Administration Professional.

United States
Message

A Multifaceted Administrative Professional with an extensive background in a variety of office administration duties, including Remote. Works well in high-pressure settings with minimal supervision in both leadership and team roles. Especially effective at fielding phone calls, coordinating with customers and serving as the liaison between different branch offices.

Experience

Babylon logoBA
Current

REMOTE OPERATIONS COORDINATOR

Babylon

Sep 2021 - Present (2 years 8 months)

• Administer documentation of standard operating procedures, work with upper management to gather information and document changes, follow-up on outstanding questions/issues.
• Provide resolution related to administrative and technical support for outreach agents
• Maintain log and close loop on resolution for issues related to member experience, staff workflows, or cross-functional partnerships

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