A Multifaceted Administrative Professional with an extensive background in a variety of office administration duties, including Remote. Works well in high-pressure settings with minimal supervision in both leadership and team roles. Especially effective at fielding phone calls, coordinating with customers and serving as the liaison between different branch offices.
LE
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Leila Esperanza
@leiladarragh
I am an Administration Professional.
United StatesExperience
Work history, roles, and key accomplishments
BACurrent
REMOTE OPERATIONS COORDINATOR
Babylon
Sep 2021 - Present (3 years 4 months)
• Administer documentation of standard operating procedures, work with upper management to gather information and document changes, follow-up on outstanding questions/issues.
• Provide resolution related to administrative and technical support for outreach agents
• Maintain log and close loop on resolution for issues related to member experience, staff workflows, or cross-functional partnerships
•
Education
Degrees, certifications, and relevant coursework
Leila hasn't added their education
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Location
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Salary expectations
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AdministratorAdministratorBookkeeperTelecallerSystem AdministratorOperationsClient Success ManagerAssociate Project ManagerProject ManagerCustomer CareAdmin ExecutiveOffice AdministratorAdministrative AssistantCustomer ServiceCustomer SuccessCustomer SupportCustomer OperationsCustomer Service LeadCustomer Success LeadCustomer Service AgentCustomer Success AgentCustomer Support AgentCustomer Care ExecutiveCustomer Service ManagerCustomer Service OfficerCustomer Success AnalystCustomer Success ManagerCustomer Service AssociateCustomer Service ExecutiveCustomer Success SpecialistCustomer Experience RepresentativeDirector of Customer ExperienceCustomer Support RepresentativeCustomer Success RepresentativeCustomer Service RepresentativeCustomer Relationship ExecutiveCustomer Experience SpecialistCustomer Experience AssociateCustomer Acquisition ManagerDirector of Customer SuccessCustomer Care RepresentativeCustomer Support SpecialistCustomer Onboarding ManagerCustomer Experience ManagerCustomer Support ExecutiveCustomer Support AssociateCustomer Success ExecutiveCustomer Success AssociateHead of Customer SuccessHead of Customer ServiceCustomer Support Manager
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