Stacy Martin
@stacymartin
Energetic customer service professional with strong communication skills.
What I'm looking for
I am an energetic and organized individual with a strong background in customer service. My experience spans various roles, including retail sales, administrative support, and caregiving, where I have consistently promoted positive customer relations. I thrive in fast-paced environments and enjoy assisting customers to ensure their satisfaction.
Throughout my career, I have developed effective communication and interpersonal skills, enabling me to handle heavy phone volumes and resolve customer inquiries efficiently. My dedication to providing exceptional service has been recognized in my roles at companies like Target and Macy's, where I utilized team initiatives to enhance customer engagement and drive sales.
I am now seeking a position where I can leverage my abilities and experience to contribute positively to a team. I am passionate about fostering a supportive environment that prioritizes customer satisfaction and teamwork.
Experience
Work history, roles, and key accomplishments
Retail Sales Specialist
Dillard’s
Mar 2024 - Oct 2024 (7 months)
Provided exceptional customer service, personally assisting shoppers throughout the store. Managed cash transactions, balanced cash drawers, opened credit accounts, and handled customer inquiries and online orders. Organized merchandise, completed markdowns, and monitored fitting rooms.
Sales Associate
Marshall’s
Oct 2023 - Mar 2024 (5 months)
Greeted customers and provided assistance to shoppers as needed. Organized displays and merchandise, processed freight, and managed inventory. Monitored fitting rooms to ensure store standards.
Sales Associate
Macy’s
Utilized team initiatives to promote customer engagement and sales. Assembled displays, organized inventory, and provided comprehensive customer support. Completed sales transactions efficiently and accurately.
Caregiver
Private Client
Aug 2024 - Jan 2025 (5 months)
Provided comprehensive care to clients in rehabilitation facilities and private homes, serving as a liaison between physicians and clients. Administered medication, prepared meals, performed light housekeeping, and assisted with personal care, physical therapy, and appointments.
Bank Teller
Texas Bank
Completed banking transactions and provided comprehensive customer assistance. Opened and closed accounts, balanced the cash drawer, and engaged customers to enhance satisfaction with services. Resolved customer issues effectively.
Team Member/Sales Associate
Target
Dec 2018 - Aug 2023 (4 years 8 months)
Utilized team initiatives to promote customer engagement and increase sales. Organized inventory, arranged displays, and received merchandise. Monitored sales floor activities daily, managed stocking, and performed cashiering duties.
Administrative Assistant
Westinghouse Siemens
Provided daily administrative support to the Plant Manager, serving as the primary point of contact for clients. Managed heavy phone volume, scheduled appointments, and handled manager correspondences and itineraries. Produced expense reports, distributed mail, and managed supply inventory.
Sales Receptionist
PC Cellular
Provided client assistance and engagement, offering product support and phone activation services. Resolved account queries and delivered back office administrative support and clerical services.
Bank Teller
Texas Western Federal
Performed checking and savings transactions, including opening/closing accounts, drawer balancing, and drive-thru services. Adhered to bank protocols, providing exemplary customer service and resolving customer issues. Ensured the teller station was properly supplied and neat, and accurately separated currency, coin, and check deposits.
Window Teller
Harris County Tax Assessor Office
Oct 2022 - Nov 2022 (1 month)
Processed transactions for auto registration renewals, titles, and handicapped placards, and greeted customers. Managed daily closing reports and ensured accurate cash drawer balancing. This was a temporary position.
Education
Degrees, certifications, and relevant coursework
San Jacinto Community College
Associates Degree, Communication Studies
Completed 50 credits towards a 60-credit Associates Degree program in Communication Studies. The curriculum focused on developing strong communication skills.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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