Bleu User
@bleuuser
Dedicated customer service professional with a commitment to excellence.
What I'm looking for
I am a dedicated and results-oriented Customer Service Professional with a strong commitment to delivering exceptional customer support and satisfaction. My experience spans various roles, where I have honed my skills in efficiently resolving issues and enhancing the overall customer experience. I thrive in dynamic environments and am eager to contribute my expertise to a customer-centric organization.
Throughout my career, I have successfully managed high call and email volumes, ensuring quality and efficiency while multitasking to address multiple customer inquiries. My proficiency in Microsoft 365 and Google Workspace, along with my familiarity with CRM systems, allows me to document interactions and track issue resolutions effectively. I take pride in my ability to communicate clearly and positively, which has earned me recognition for outstanding performance in customer service.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Liberty Tax
Jan 2023 - Jan 2024 (1 year)
Managed high volumes of customer inquiries via phone and email, providing exceptional service. Scheduled appointments and followed up with clients. Utilized CRM systems to document interactions and track resolutions.
Cashier/Special Services
Home Depot
Jan 2023 - Jan 2024 (1 year)
Responsible for processing customer purchases using the POS system, ensuring compliance with company policies. Interacted with customers to resolve issues and handled complaints professionally. Recognized for outstanding performance in customer service.
Cashier/Customer Services
Foodtown Supermarket
Jun 2021 - Jun 2022 (1 year)
Handled cash transactions accurately and provided friendly customer service. Managed cash drawer and ensured cleanliness of the cashier area. Addressed customer inquiries and concerns promptly.
Education
Degrees, certifications, and relevant coursework
Bleu hasn't added their education
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