Franchesca Urbina

Maintained cleanliness of the store and provided excellent customer service, assisting customers with their needs. Coded and labeled products accurately, and efficiently processed orders at the register.

Maintained a welcoming appearance for customers while operating the register and preparing milkshakes and ice cream. Ensured the station was clean, stocked, and organized for efficient order preparation.

Greeted and seated guests with hospitality, ensuring a welcoming environment. Prepared various drinks using an espresso machine and efficiently handled cash transactions.

Took orders, served food, and cleared tables while providing excellent customer service in a high-traffic bar atmosphere. Managed reservations using the Aloha P.O.S system and maintained efficient conditions at the service station.

Pursued higher education at LaGuardia Community College, focusing on general coursework. Developed strong communication and organizational skills applicable to various professional settings.

Activities and societies: P.B.I.S (Positive Behavioral interventions & Supports) Volunteer, Tutoring younger students in various subjects, Cleaning up the neighborhood such as, parks, and other public spaces, Using arts as a method to foster team building activities with the pupils.

Completed high school education, gaining foundational knowledge across various subjects. Participated in extracurricular activities and community service initiatives.