SSSafi selemani
@safiselemani
Experienced customer service professional with a passion for client support.
United StatesWhat I'm looking for
I am an experienced customer service professional with over three years of dedicated support to clients. My journey in customer service has equipped me with the skills to consistently deliver friendly and professional assistance, ensuring that every client interaction is positive and productive. I am currently seeking an opportunity to apply my skills and expertise in a new field, where I can continue to grow and contribute.
Throughout my career, I have developed proficiency in various administrative tasks, including scheduling, record-keeping, and payment processing. My strong technical aptitude, exceptional organizational skills, and steadfast commitment to providing high-quality service have been key to my success. I take pride in my ability to communicate effectively and listen actively, which allows me to understand and address customer needs promptly.
Experience
Work history, roles, and key accomplishments
Cashier/Customer Service
Walmart
May 2022 - Nov 2022 (6 months)
Delivered exceptional customer service, ensuring satisfaction through friendly and efficient interactions. Processed cash, checks, and card payments accurately while maintaining records of transactions. Resolved customer complaints with professionalism, including offering solutions with team lead approval.
Cashier
Sam's Club
Jun 2021 - Oct 2021 (4 months)
Assisted customers with purchases, answered inquiries, and promoted loyalty programs. Managed drawer balances and upheld a clean, organized workspace. Supported sales efforts by ensuring customer satisfaction and repeat business.
Service Champion
Taco Bell
Jun 2019 - Oct 2020 (1 year 4 months)
Processed customer orders accurately and efficiently while managing cash transactions. Adhered to health and safety regulations to maintain food quality and safety. Addressed and resolved customer concerns promptly and professionally.
Education
Degrees, certifications, and relevant coursework
University of South Dakota
Bachelor of Business Administration, Business Administration
Currently pursuing a Bachelor of Business Administration. Coursework includes Accounting, Finance, and Statistics, providing a strong foundation in business principles.
Washington High School
High School Diploma, General Studies
Successfully completed high school education. Obtained a High School Diploma, demonstrating foundational academic achievement.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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