Open to opportunities

Jaseer Jashu

@jaseerjashu

Message

I resolve technical issues and support end users across Windows, Linux, ticketing, and customer communication.

India

Message

What I'm looking for

I'm seeking an entry-level Technical Support Engineer role where I can resolve end-user issues, work with ticketing and troubleshooting processes, contribute in rotational shifts, and continuously develop my technical expertise.

I'm a BCA graduate who resolves software issues, assists end users, and communicates clearly through chat, email, and voice support. My technical foundation includes Windows installation and troubleshooting, Linux command-line basics, ServiceNow, incident management, and ticket escalation.

I built a sales data analysis project using SQL and Excel, querying more than 5,000 rows, cleaning raw data, and creating an interactive dashboard with KPI cards and trend charts for non-technical audiences. I also tracked reach, CTR, ROAS, and engagement across three client accounts in a social media campaign performance dashboard.

As Social Media President at Karnataka College of Management & Science, I served as a first point of contact for platform and content issues while coordinating updates with faculty and peers. I'm ready to contribute in an entry-level technical support role and continue building my technical expertise.

Experience

Work history, roles, and key accomplishments

Tech Support

Chitvel Jaseer

Fresher with BCA degree and strong knowledge of Windows, Linux basics, Python, SQL, and technical troubleshooting. Skilled in resolving software issues, assisting end-users, and providing excellent customer support through chat, email, and voice communication.