Hitesh Nayak
@hiteshnayak
Entry-level IT Support specialist skilled in Windows troubleshooting and customer-focused ticket handling.
What I'm looking for
I am an entry-level IT Support / Desktop Support professional pursuing a B.Tech in Computer Science Engineering with a Diploma in Electronics & Telecommunication. I bring hands-on experience troubleshooting Windows OS, supporting desktop/laptop hardware, and handling service-desk tickets.
During academic labs and self-learning, I practiced system troubleshooting, driver and software installation, and basic network connectivity checks that strengthened my problem-solving and technical fundamentals.
I have completed foundational programs including Cybersecurity Fundamentals (Tata Group), a Software Engineering virtual experience (Accenture), and a Data Analytics job simulation (Deloitte), demonstrating commitment to continuous learning and career readiness.
I am comfortable with WFO and rotational/night shifts, available immediately, and seeking an IT Support role in Bengaluru to gain practical industry exposure and grow within IT infrastructure teams.
Experience
Work history, roles, and key accomplishments
IT Support Technician
Self Employed
Entry-level IT support specialist with hands-on experience troubleshooting Windows 10/11, desktop/laptop hardware, peripherals, and basic networking; experienced in service desk ticket logging and end-user support during rotational/night shifts.
Education
Degrees, certifications, and relevant coursework
Gandhi Academy of Technology
Bachelor of Technology, Computer Science Engineering
2024 -
Activities and societies: System troubleshooting labs, basic networking exercises, self-directed projects
Pursuing B.Tech in Computer Science Engineering with coursework and practical labs focused on programming, operating systems, and networking.
Gandhi Polytechnic
Diploma, Electronics & Telecommunication Engineering
2022 - 2024
Activities and societies: Practical labs in hardware and network troubleshooting, academic projects
Completed a Diploma in Electronics & Telecommunication Engineering with hands-on training in hardware, networking, and systems troubleshooting.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Interested in hiring Hitesh?
You can contact Hitesh and 90k+ other talented remote workers on Himalayas.
Message HiteshFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
