Jan Mike Itlanas

Manage end-to-end corporate travel arrangements and provide 24/7 disruption recovery, ensuring policy-compliant itineraries and rapid resolution of delays and cancellations for seamless client travel.

Built and managed HR functions while supporting CEO/COO with scheduling, travel using points, project coordination, and confidential executive communications at an early-stage tech startup.

Delivered high-quality guest and host support for Airbnb, resolved escalations and technical issues across channels, and was upskilled to Cancellation Lite for advanced dispute resolution.

Provided reservations and consultative travel support for Chase Travel, consistently exceeding KPIs and advancing to Offline Escalation to resolve complex cardmember cases.

Activities and societies: Conducted rigorous lab work, data interpretation, specimen handling, and collaborative reports and presentations.

Undergraduate studies in Medical Technology with foundation in clinical diagnostics, laboratory practice, and biosafety standards.

Activities and societies: Completed group and capstone projects applying the scientific method and quantitative analysis.

Senior High School STEM track emphasizing advanced mathematics, sciences, and research-based learning.

Activities and societies: Practical experience in livestock handling, feeding, health monitoring, and sanitation procedures.

Junior High School program with focus on Animal Production, including practical husbandry and farm operations.