At TravelManagers AU, I manage client inboxes, track requests and deadlines, and maintain booking records and travel documentation in Tramada. I prepare and update itineraries in Axus and coordinate booking confirmations and travel updates with clients and suppliers.
I also created automated welcome, departure, and farewell messages, along with payment reminders, to support consistent client communication. Previously, at Perk (Travelperk), I managed corporate travel support and handled escalations, cancellations, exchanges, and refunds.
