James Eborall
@jameseborall
Luxury sales and donor stewardship leader doubling revenue and building long-term philanthropic relationships.
What I'm looking for
I’m a dynamic, results-driven sales and stewardship professional with a Bachelor’s in Fashion, Marketing and Branding. I bring a sophisticated background in luxury sales leadership and high-volume operations, and I’m now leveraging that experience in Pensacola with a commitment to driving community impact through the growth of donor affinity groups and long-term philanthropic sustainability.
Most notably, I doubled total company revenue within 12 months by identifying and securing high-net-worth partnerships. I also managed the complete end-to-end donor journey—from initial qualification to long-term relationship management—resulting in a 10% increase in profit margins, while leading affinity and brand ambassadorships with luxury manufacturers.
In my roles across customer delivery and management, I’ve streamlined operations to improve efficiency and satisfaction, collaborated with cross-functional teams to resolve complex inquiries, and strengthened customer experiences through CRM discipline and needs-based engagement. In my current Sales Associate position, I’ve exceeded performance metrics while maintaining a 5-star Google review rating, serving as a Brand Steward who qualifies prospects and supports long-term loyalty with timely follow-ups.
Experience
Work history, roles, and key accomplishments
Sales Associate
Ashley Outlet (1915 South)
Jul 2025 - Present (11 months)
Exceeded all performance metrics while maintaining a 5-star Google review rating through personalized engagement and post-sale stewardship. Identifies and qualifies high-value prospects and manages a complex CRM to ensure timely follow-ups.
Customer Delivery Manager
Waitrose & Partners
Oct 2023 - Aug 2024 (10 months)
Streamlined high-volume operations to improve efficiency and customer satisfaction. Partnered with cross-functional teams to resolve complex inquiries and protect brand reputation in a fast-paced environment.
Sales Director
Fenston & Cromwell
Apr 2021 - May 2023 (2 years 1 month)
Doubled total company revenue within 12 months by identifying and securing high-net-worth partnerships. Led end-to-end donor journey management, increasing profit margins by 10% and building affinity leadership through luxury brand ambassadorships.
Management Assistant
Enterprise Rent-A-Car
Apr 2018 - Mar 2021 (2 years 11 months)
Completed a Management Trainee Scheme covering public speaking, presentations, and P&L management. Ranked in the top 5 regionally for customer satisfaction (85%+) and revenue generation.
Education
Degrees, certifications, and relevant coursework
Nottingham Trent University
B.A. (Hons), Fashion, Marketing & Branding
2013 - 2016
Earned a B.A. (Hons) in Fashion, Marketing & Branding at Nottingham Trent University from 2013 to 2016.
Availability
Location
Authorized to work in
Job categories
Skills
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