Jalin Lawson
@jalinlawson
Results-driven SDR focused on technical solutions and consultative client acquisition.
What I'm looking for
I’m a results-driven sales and client-facing professional with a strong background in technical solutions, customer engagement, and consultative selling. I build relationships, identify client needs, and drive revenue through upselling and solution-based recommendations. I’m also experienced in high-volume environments, managing pipelines, and delivering results.
In client-facing, technical roles, I’ve acted as a trusted advisor by identifying system inefficiencies and recommending solutions, while providing hands-on support to ensure minimal downtime and strong client satisfaction. I maintain communication with clients and internal teams to resolve issues quickly, and I handle service schedules, documentation, and inventory.
My sales experience includes leading consultative conversations, objection handling, and value-driven recommendations. At Geek Squad, I delivered in-home technical solutions while building trust and drove upsells by identifying customer needs; at Nielsen, I built and maintained client relationships and managed scheduling, onboarding, and installations independently.
I’m currently seeking to leverage these strengths in a remote SDR or tech sales role, where I can use lead generation and prospecting, pipeline and CRM discipline, and clear communication to win accounts and grow long-term customer relationships. I’m comfortable using Salesforce and HubSpot, and I’m ready to bring structured follow-through, strong problem solving, and time management to every opportunity.
Experience
Work history, roles, and key accomplishments
Field Technician
Diebold Nixdorf
Jan 2024 - Present (2 years 3 months)
Served as a trusted technical advisor, identifying system inefficiencies and recommending solutions to clients. Provided hands-on support to minimize downtime, coordinate issue resolution, and maintain service schedules, documentation, and inventory.
Field Representative
Nielsen
Jan 2022 - Jan 2024 (2 years)
Built and maintained client relationships to increase retention through consultative consultations and clear value communication. Managed scheduling, onboarding, and installations independently, earning recognition including the 2023 Circle of Excellence and Audi Award.
Geek Squad Agent
Geek Squad
Jan 2019 - Jan 2022 (3 years)
Drove upsells by identifying customer needs and recommending solutions during in-home service visits. Built trust with customers by delivering technical support in their homes and communicating recommendations clearly.
Sales Associate
Dick’s Sporting Goods
Jan 2018 - Jan 2019 (1 year)
Guided customers on product selections and upsold premium products to support sales performance. Provided responsive customer service while maintaining strong communication throughout the shopping experience.
Sales Associate
Marvin’s
Jan 2017 - Jan 2018 (1 year)
Assisted customers and helped improve product visibility to support the in-store customer experience. Delivered consistent customer service and maintained effective communication in a fast-paced retail environment.
Customer Service Associate
Lowe’s
Jan 2016 - Jan 2017 (1 year)
Provided pricing guidance and supported customers with accurate product information. Built strong customer relationships while resolving questions and maintaining a service-focused approach.
Education
Degrees, certifications, and relevant coursework
Wallace Community College
Psychology
Studied Psychology at Wallace Community College.
Graceville High School
High School Diploma
Earned a high school diploma from Graceville High School.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Interested in hiring Jalin?
You can contact Jalin and 90k+ other talented remote workers on Himalayas.
Message JalinFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
