Brandon User - Telecommunications Lineman - AT&T | Himalayas
Brandon UserBU
Open to opportunities

Brandon User

@brandonuser4

Tech-savvy sales professional in training with customer-centric approach.

United States

What I'm looking for

I am looking for a role in tech sales where I can grow, contribute, and exceed goals while building authentic relationships with clients.

I'm a driven and adaptable professional pivoting into tech sales, bringing over five years of experience in customer-facing roles and field technology. My strong communication skills and proven leadership abilities allow me to simplify complex information, making it accessible to clients. I am eager to leverage my background in customer service and technical understanding to help SaaS and tech companies grow through authentic relationship-building and consultative sales.

In my current role as a Telecommunications Lineman at AT&T, I serve as the frontline contact for service issues, effectively explaining technical steps to customers and collaborating with cross-functional teams to complete installations and service requests. My experience at Trader Joe's and Absolute Plumbing has further honed my relationship-building skills and ability to manage multiple tasks efficiently. I am actively learning CRM platforms like HubSpot and Salesforce to ensure a smooth transition into a sales development role.

Experience

Work history, roles, and key accomplishments

TJ

Section Leader / Crew Member

Trader Joe's

Jan 2018 - Present (7 years 5 months)

Managed customer inquiries, provided product recommendations, and operated POS systems efficiently. Successfully handled inventory ordering and cultivated loyal customer relationships, while also training new staff to ensure faster ramp-up times.

AP

Customer Service Rep

Absolute Plumbing

Jan 2015 - Present (10 years 5 months)

Handled inbound sales and service calls, effectively scheduling appointments and upselling service packages. Managed CRM customer logs and invoicing, ensuring accurate record-keeping and efficient billing processes.

Education

Degrees, certifications, and relevant coursework

WS

Wellington High School

High School Diploma, General Studies

Completed high school education, gaining foundational knowledge and skills.

Tech stack

Software and tools used professionally

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