Jaime Oscar Melendez Cabello

Volunteered at major festivals such as Tomorrowland, Pukkelpop, and Paradise City, guiding visitors and supporting operational tasks. Collaborated in operational teams to ensure smooth crowd flow and guest experience.

Tracked sales opportunities and client relationships in the German market, focusing on stakeholder alignment and account management. Supported pricing and contract follow-ups, improving customer satisfaction by approximately 20%.

Developed the German market through sales strategies and business development, achieving 15% revenue growth within three months. Acquired new clients through key account management and targeted acquisition efforts.

Increased customer satisfaction by 20% through strong communication and service-oriented coordination in an international B2B environment. Worked closely with sales, technical teams, and carriers to resolve customer inquiries swiftly.

Handled interim assignments in logistics, customer service, and account management for international organizations, focusing on operational support and customer follow-up.

Independently managed a cultural café featuring live music and events for 7 years, overseeing operations and event coordination.

Co-founded an event planning and cultural management organization, organizing cultural events and conferences.

Held various roles in sales, logistics, and customer service, gaining broad experience in these areas.

Master's in Business Management from Universidad de Valparaíso, Chile, completed in 2004.

Bachelor's in International Trade and Transport (German and Spanish) from Instituto Superior Alemán de Comercio, Chile, completed in 1995.