Jaida Loomis
@jaidaloomis
Operations manager driving operational excellence through process improvement, analytics, and team leadership.
ZimbabweWhat I'm looking for
I’m an operations manager focused on operational excellence—turning process improvement, cross-functional collaboration, and strategic execution into measurable results for teams and customers.
In my current role, I provide strategic planning and operational oversight for a $14M residential community, leading governance and operations while managing contracts, compliance, vendor relationships, and documentation to mitigate risk and ensure regulatory adherence.
Earlier, I led store operations and performance as a Coffeehouse Store Manager, developing a team of 27 and improving customer satisfaction by 15%, while consistently exceeding operational targets. I also support launches and profitability through KPI tracking and performance analysis, using tools like Tableau, Power BI, Salesforce CRM, Trello, Asana, Smartsheet, and Quinyx Workforce Management to drive workflow optimization, labor efficiency, and scalable training for high-volume environments.
Experience
Work history, roles, and key accomplishments
Trained supervisors into assistant manager and assistant managers into store manager roles, supporting coaching, succession planning, and scheduling. Directed operational strategy and execution across multiple locations to improve event logistics and community-focused customer experiences.
Led and developed a team of 27 to increase customer satisfaction by 15% while consistently exceeding operational performance targets. Tracked KPIs and implemented performance and process improvement strategies to improve profitability and labor efficiency.
Supported daily store operations by executing company programs, operational standards, and action plans to meet performance goals. Coached shift teams and supported budgeting, labor management, and cost-control initiatives to improve operational efficiency and store profitability.
Delivered operational training and onboarding support across six retail locations to ensure consistency in leadership development and customer experience. Trained teams on food safety, inventory management, workflow execution, and operational compliance to reduce operational risk.
Starbucks Store Manager
Kroger
Feb 2021 - Apr 2022 (1 year 2 months)
Managed daily operations including inventory, staffing, and customer service while ensuring compliance with Starbucks standards and policies. Implemented district-wide inventory practices and directed training programs for new hires to improve onboarding and operational efficiency.
Education
Degrees, certifications, and relevant coursework
University of North Georgia
Bachelor of Science, Biology
Earned a Bachelor of Science in Biology from the University of North Georgia.
Tech stack
Software and tools used professionally
Availability
Location
ZimbabweAuthorized to work in
Job categories
Skills
Interested in hiring Jaida?
You can contact Jaida and 90k+ other talented remote workers on Himalayas.
Message JaidaGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
