Jahnia Garrett

I am a passionate Business Administrator with over two years of experience in various roles that have honed my skills in patient services, customer support, and benefits advocacy. My journey began with a strong foundation in business administration, culminating in a Bachelor's degree with a 3.4 GPA from Guilford. I have always been driven by a desire to help others and ensure they receive the best possible service, whether it’s managing patient care or assisting customers with their needs.

Throughout my career, I have developed a keen ability to communicate effectively with diverse audiences. At COne Health Moses Cone, I managed patient treatment and addressed concerns to improve care quality. My role at AT&T allowed me to enhance my problem-solving skills while providing customer support and driving sales. Currently, as a Benefit Advocate at United Health Care, I assist members in understanding their benefits and navigating complex healthcare systems, all while maintaining confidentiality in a work-from-home environment.