Leona Matarutse

I'm a remote administrative and operations professional based in Zimbabwe with 8+ years of experience working directly with North American healthcare and business organizations. I have built a track record of delivering reliable, high quality work across time zones.

My core expertise sits at the intersection of executive support and healthcare administration. I've managed Revenue Cycle Management workflows, handled HIPAA-compliant data and patient records, administered CRM platforms including Carestack, Open Dental, and SAP, and coordinated small to medium sized remote teams through daily operations. I've supported senior leadership with scheduling, correspondence, reporting, and process management while keeping things running smoothly behind the scenes.

Some of my key achievements include successfully managing RCM processes that directly impacted cash flow and billing accuracy, maintaining full HIPAA compliance across sensitive healthcare data, on boarding and managing a small remote team, and consistently serving as the operational backbone for the organizations I've supported.

Outside of work I'm an entrepreneur at heart. I founded a small tea business and I'm actively exploring export-oriented agriculture and business ventures in Zimbabwe. I hold a BA in Sociology from MacEwan University in Canada and I'm currently completing a BS in Human Resource Management, which deepens my understanding of people operations and organizational dynamics.

I'm looking for a full-time remote role where I can contribute meaningfully from day one, grow with a team that values ownership and reliability, and build a long-term professional relationship with a company that operates with integrity.