Nyaradzo Zhandire

Provided ongoing volunteer support for community and church activities, assisting with event coordination and participant support.

Managed 150+ inbound calls weekly and scheduled 80+ patient visits per week, improving appointment adherence and resolving ~25 complaints monthly to strengthen patient satisfaction and reduce billing errors.

Conducted 100+ outbound calls weekly and coordinated 60+ appointments per week, verifying insurance for ~120 patients monthly to reduce reimbursement delays and improve continuity of care.

Coordinated 40+ virtual exchange programs for tertiary students across countries and launched 5 new thematic modules, improving participant engagement and repeat program adoption.

Supported 50+ students with international university applications and increased online inquiries via targeted social media campaigns, improving placement success and documentation accuracy.

Provided administrative support including records management and document filing to streamline office operations and maintain confidential client records.

Supported executive tasks including scheduling and correspondence, improving day-to-day operational efficiency during tenure.

Assisted with administrative tasks and local government operations, contributing to record keeping and community-facing processes during internship.

Completed a Basic Counseling Certificate program at the Christian Counseling Center in 2023.

Bachelor of Science Honours degree conferred by Midlands State University; coursework and graduation completed in 2018.