Krissa Brown

I am an experienced administrative professional with over 8 years of expertise in supporting high-volume operations across various sectors, particularly in client services and healthcare. My current role as an Advanced Administrative Medical Support Assistant at the U.S. Department of Veteran Affairs allows me to coordinate essential administrative operations that directly support Veteran care. I excel in data management, benefit enrollment, and crisis support, ensuring compliance and compassion in all interactions.

Previously, I served as a Financial Coordinator at Northwell Health, where I led patient financial intake and Medicaid enrollment, significantly improving access to care. My ability to provide tailored financial counseling and facilitate insurance authorizations has been instrumental in enhancing billing transparency and patient satisfaction. I thrive in remote work environments and am known for my strong multitasking abilities, problem-solving skills, and empathetic approach to patient advocacy.