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Open to opportunities

Krissa Brown

@krissabrown

Detail-oriented administrative professional with 8+ years of experience.

Zimbabwe

What I'm looking for

I am seeking remote opportunities that allow me to leverage my skills in operations, project coordination, and client services.

I am an experienced administrative professional with over 8 years of expertise in supporting high-volume operations across various sectors, particularly in client services and healthcare. My current role as an Advanced Administrative Medical Support Assistant at the U.S. Department of Veteran Affairs allows me to coordinate essential administrative operations that directly support Veteran care. I excel in data management, benefit enrollment, and crisis support, ensuring compliance and compassion in all interactions.

Previously, I served as a Financial Coordinator at Northwell Health, where I led patient financial intake and Medicaid enrollment, significantly improving access to care. My ability to provide tailored financial counseling and facilitate insurance authorizations has been instrumental in enhancing billing transparency and patient satisfaction. I thrive in remote work environments and am known for my strong multitasking abilities, problem-solving skills, and empathetic approach to patient advocacy.

Experience

Work history, roles, and key accomplishments

UA
Current

Advanced Administrative Medical Support Assistant

U.S. Department of Veteran Affairs

Oct 2023 - Present (1 year 8 months)

Coordinate administrative operations supporting Veteran care, including data management, Benefit enrollment, ID processing, and crisis support. Liaise with departments and families on sensitive services like medical transport and decedent affairs, ensuring compliance and compassion.

NH

Financial Services Coordinator

Northwell Health Hospital

Aug 2020 - Oct 2023 (3 years 2 months)

Led patient financial intake and Medicaid enrollment through NY PROFILE State Marketplace. Provided tailored financial counseling and facilitated insurance authorizations, improving access to care and billing transparency.

NH

Emergency Room Operations Support / Registrar

Northwell Health Hospital

Aug 2016 - Aug 2020 (4 years)

Managed high-volume patient intake in emergency care, handling virtual registration, insurance documentation, and EMR updates. Supported clinical teams with logistics and maintained a calm, professional presence in urgent settings.

Education

Degrees, certifications, and relevant coursework

Krissa hasn't added their education

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Tech stack

Software and tools used professionally

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Krissa Brown - Advanced Administrative Medical Support Assistant - U.S. Department of Veteran Affairs | Himalayas