Jaddah Rodgers
@jaddahrodgers
Customer service representative skilled in surveys and guest support.
United StatesWhat I'm looking for
I am a dedicated customer service professional with experience in remote survey calling and front-line guest assistance for entertainment venues. I have handled political survey outreach, reservation support, and general guest inquiries with a focus on clear communication and accuracy.
My background includes remote campaign and survey work with Shiftsmart/Dynata and in-person customer support at Topgolf locations, where I managed reservations, answered information requests, and resolved guest issues. I bring practical call-center skills including cold calling, live chat, and conflict management.
I am committed to delivering reliable, patient service and continuing to develop my technical support and account management abilities to contribute positively to a customer-focused team.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Shiftsmart / Dynata
Apr 2019 - Oct 2021 (2 years 6 months)
Conducted political survey calling to capture voter opinions and provided customer service support for Topgolf guests, handling reservations and guest inquiries to improve service experience.
Education
Degrees, certifications, and relevant coursework
Oak Hill High School
High School (11th grade), General Secondary Education
2017 - 2019
Completed education through 11th grade at Oak Hill High School between June 2017 and May 2019.
Availability
Location
United StatesAuthorized to work in
Job categories
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