Brittany Edmun
@brittanyedmun
Highly motivated customer service professional with strong communication skills.
What I'm looking for
I am a highly motivated and adaptable professional with a strong background in customer service and hospitality. My experience includes working as a Front Desk Receptionist at Inmar Intelligence, where I created a welcoming atmosphere for management and employees, and assisted with the onboarding process for new hires. I pride myself on my ability to maintain a clean and organized workspace, which enhances overall workplace efficiency.
Previously, I worked as a Customer Service Representative at Teleperformance, where I addressed an average of 40 to 50 customer inquiries daily. My role involved utilizing my training and resources to provide accurate information, resolving customer complaints, and managing difficult situations with professionalism. I am committed to delivering excellence and thrive in fast-paced environments, always eager to learn new systems quickly.
Experience
Work history, roles, and key accomplishments
Front Desk Reception
Inmar Intelligence
Apr 2020 - Mar 2025 (4 years 11 months)
Greeted management and employees upon arrival, ensuring a welcoming atmosphere. Maintained a clean and organized front desk area, enhancing workplace efficiency.
Customer Service Representative
Teleperformance
Aug 2016 - Feb 2020 (3 years 6 months)
Addressed an average of 40 to 50 customer inquiries daily concerning account-related questions. Utilized training knowledge and resources to respond accurately to customer inquiries.
Education
Degrees, certifications, and relevant coursework
North Texas Job Corps
GED, General Studies
Completed General Educational Development (GED) program, demonstrating foundational knowledge across various subjects. Developed essential skills in reading, writing, and critical thinking.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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