Iyanuoluwa Adams
@iyanuoluwaadams
Customer-focused operations and sales professional with strong administration and auditing skills.
NigeriaWhat I'm looking for
I am a versatile operations, sales and administration professional with hands-on experience in customer care, accounting, auditing and sales. I have delivered high-volume contact center support, maintained accurate financial records, assisted internal audits, and closed sales deals while improving processes to boost customer satisfaction.
I hold an HND in Statistics and completed NYSC, and I bring strong communication, attention to detail, time management and team collaboration to every role. I aim to apply my blend of customer service, accounting and audit experience to operational or sales roles where I can drive efficiency and positive client outcomes.
Experience
Work history, roles, and key accomplishments
Customer Care Representative
ISon Xperiences
Jan 2024 - Present (1 year 10 months)
Provided inbound and outbound customer support, resolved inquiries and complaints promptly, and maintained high quality standards while meeting call-volume performance targets.
Records & Accounting Clerk
Orire Hospital
Jan 2023 - Dec 2023 (11 months)
Maintained accurate financial records, recorded transactions including payroll and purchases, and supported internal and external audits to ensure compliance and transparency.
Sales Representative
JLK Empire Int'l Company
Jan 2020 - Dec 2020 (11 months)
Prospected and engaged potential customers through calls and networking, negotiated pricing and contract terms, and closed sales while maintaining up-to-date product knowledge.
Audit Assistant
High Court of Justice
Jan 2019 - Dec 2019 (11 months)
Assisted internal audits and compliance reviews, reviewed and verified financial records with the accounts department, and ensured court financial procedures adhered to regulatory standards.
Education
Degrees, certifications, and relevant coursework
NNNational Youth Service Corps (NYSC)
NYSC Completion, National Service
2023 - 2023
Completed mandatory National Youth Service Corps (NYSC) national service in 2023.
FEFederal Polytechnic, Ede
Higher National Diploma, Statistics
2019 - 2022
Grade: Lower Credit
Completed a Higher National Diploma in Statistics with Lower Credit at the Federal Polytechnic, Ede.
Saint Teresa's College, Oke-Ado, Ibadan
Secondary School Certificate, Secondary Education
2008 - 2014
Attended secondary school at Saint Teresa's College, Oke-Ado, Ibadan.
Fadet Junior School, Oke-Bola, Ibadan
Primary School Leaving Certificate, Primary Education
2000 - 2007
Attended junior (primary) school at Fadet Junior School, Oke-Bola, Ibadan.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
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