Oluwabunmi Bisade
@oluwabunmibisade
I am a customer-focused financial services professional.
NigeriaWhat I'm looking for
I am a customer-focused financial services professional with experience across POS operations, account acquisition, auditing, and insurance services. I have managed POS operations, resolved escalated complaints, trained staff, developed sales strategies, and prepared financial and audit reports that identified revenue improvements.
I bring strong communication, problem-solving, and technical skills, and I thrive in remote or in-person roles where I can improve customer satisfaction, streamline processes, and mentor teams.
Experience
Work history, roles, and key accomplishments
FNPOS Captain
First Bank of Nigeria
Apr 2025 - Present (5 months)
Managed POS operations and resolved daily transaction issues to ensure smooth customer service; trained and supervised staff, handled escalated complaints, and maintained accurate transaction reports.
FNAccount Acquisition Sales Executive
First Bank of Nigeria
Jun 2024 - Apr 2025 (10 months)
Developed and maintained client relationships and implemented sales strategies to increase revenue; managed customer accounts, created sales presentations, and executed marketing campaigns to generate leads.
Audit Trainee
JNL Consulting
Jan 2022 - Nov 2023 (1 year 10 months)
Performed audit procedures including transaction testing and compliance checks, prepared financial reports and maintained organized work papers. Assisted senior auditors in financial and operational audits and communicated findings with clients.
Financial Service Associate
Leadway Assurance Company Limited
Jan 2021 - May 2021 (4 months)
Managed account records, revised financial reports and prepared data for audits and taxation while administering account transactions. Provided financial planning advice and responded to client inquiries to ensure excellent customer service.
Education
Degrees, certifications, and relevant coursework
AUAdekunle Ajasin University
Bachelor of Arts, History and International Studies
2015 - 2019
Completed a Bachelor of Arts in History and International Studies from 2015 to 2019.
School of Basic Studies, Epinmi-Akoko
Diploma in Law, Law
2012 - 2014
Grade: Upper Credit
Completed a Diploma in Law (Upper Credit) at the School of Basic Studies moderated by Adekunle Ajasin University from 2012 to 2014.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
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