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Oluwabunmi Bisade

@oluwabunmibisade

I am a customer-focused financial services professional.

Nigeria
Message

What I'm looking for

I am seeking a customer-facing role in financial services or sales where I can apply POS operations, client relations, audit and reporting skills, work remotely when needed, improve processes, and grow into leadership through training and measurable results.

I am a customer-focused financial services professional with experience across POS operations, account acquisition, auditing, and insurance services. I have managed POS operations, resolved escalated complaints, trained staff, developed sales strategies, and prepared financial and audit reports that identified revenue improvements.

I bring strong communication, problem-solving, and technical skills, and I thrive in remote or in-person roles where I can improve customer satisfaction, streamline processes, and mentor teams.

Experience

Work history, roles, and key accomplishments

First Bank of Nigeria logoFN
Current

POS Captain

First Bank of Nigeria

Apr 2025 - Present (5 months)

Managed POS operations and resolved daily transaction issues to ensure smooth customer service; trained and supervised staff, handled escalated complaints, and maintained accurate transaction reports.

Education

Degrees, certifications, and relevant coursework

Adekunle Ajasin University logoAU

Adekunle Ajasin University

Bachelor of Arts, History and International Studies

2015 - 2019

Completed a Bachelor of Arts in History and International Studies from 2015 to 2019.

SE

School of Basic Studies, Epinmi-Akoko

Diploma in Law, Law

2012 - 2014

Grade: Upper Credit

Completed a Diploma in Law (Upper Credit) at the School of Basic Studies moderated by Adekunle Ajasin University from 2012 to 2014.

Tech stack

Software and tools used professionally

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Oluwabunmi Bisade - POS Captain - First Bank of Nigeria | Himalayas