Ivan Hilario

I am an operations and sales operations leader with over 10 years of experience aligning business processes, sales strategy, and workforce planning to drive performance and efficiency across multi-unit operations. I am bilingual in English and Spanish and open to remote roles.

Throughout my career I have owned district-level sales forecasting, pipeline reporting, KPI tracking, and CRM optimization, implementing scalable systems and dashboards that improved data accuracy, reporting, and decision-making. I led process improvements across 10–15 locations that reduced costs and increased operational efficiency while partnering with HR and Finance to better align staffing to revenue goals.

I have a proven record of measurable results including top revenue growth, low operational loss, and improved turnover metrics, and I am currently pursuing an MBA focused on Organizational Development & Operations to further strengthen my strategic impact.