Isha Madan
@ishamadan
Revenue Operations leader at Olea, standardizing CRM workflows and building executive dashboards for pipeline and deal visibility.
IndiaWhat I'm looking for
At Olea, I drive CRM architecture, page layouts, and automated workflows to standardize pipeline governance and maintain regional data integrity. I also partner with technology teams on executive dashboards and profitability trackers that show high-value deals and revenue throughput.
At C2FO, I led revenue operations governance and standardized CRM workflows to improve forecast accuracy. I redesigned sales stages and real-time CRM updates, reducing pipeline slippage by 20%.
I also created SOPs and sales playbooks across C2FO teams, reducing onboarding ramp time by 30%. My work on portfolio prioritization increased focus on high-value deals by 5%.
At Datamatics Business Solutions, I led Sales Center of Excellence initiatives and supported Salesforce evaluation and implementation, achieving 80% CRM adoption. I also used Six Sigma process improvements to reduce deal closure timelines by 30%.
Experience
Work history, roles, and key accomplishments
Assoc. Director - Revenue Operations
Olea
Mar 2026 - Present (8 months)
Drive core CRM architecture and automated workflows to standardize pipeline governance. Lead regional OKR cadence and scale partner channel operations.
Director - Sales Operations
C2FO
Jan 2022 - Feb 2026 (4 years 1 month)
Led end-to-end revenue operations governance, standardizing CRM workflows and improving forecast accuracy. Owned operating cadence and improved pipeline health visibility.
Manager - Sales Center of Excellence
Nov 2016 - Dec 2021 (5 years 1 month)
Led Sales Center of Excellence initiatives, standardizing CRM analytics across six product lines. Spearheaded Salesforce implementation achieving 80% adoption.
Solutions Consultant & Lead - Inside Sales
enParadigm
Apr 2013 - Sep 2016 (3 years 5 months)
Advanced from inside sales to team lead, driving enterprise outreach and improving CXO engagement. Executed workshop launches and led consultative discussions.
Education
Degrees, certifications, and relevant coursework
National Institute of Event Management
Diploma, Event Management
Diploma in Event Management from the National Institute of Event Management, Mumbai, completed in 2012.
Institute of Hotel Management
Bachelor of Science, Hotel Management
Bachelor of Science in Hotel Management from the Institute of Hotel Management, Jaipur, completed in 2010.
HubSpot
Revenue Operations Certification, Revenue Operations
Revenue Operations Certification from HubSpot.
Simplilearn
PMP Course Completion Certificate, Project Management
PMP Course Completion Certificate from Simplilearn, completed in 2022.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Social media
Job categories
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