Isaiah Opiyo
@isaiahopiyo
I build digital financial products that expand inclusion, reduce fraud, and grow customer adoption.
What I'm looking for
I've built and scaled digital financial products across Kenya, Zambia, Rwanda, Namibia, and Botswana through TransUnion Africa, improving access, adoption, and fraud prevention. I launched a mobile loan scorecard that added 35 fintechs and five digital banks, and helped enable financial access for 84% of unbanked Kenyans through alternative credit scoring.
As Senior Product Manager for Digital Onboarding & Fraud Solutions, I secured regulatory approval for a Fraud Prevention Exchange platform supporting data sharing among 30+ financial institutions. I also trained 52 clients across multiple regions and helped improve client satisfaction by 72% through advanced fraud detection capabilities.
I'm now leading digital financial inclusion and literacy strategy across Africa while contributing to the WE Finance Code Kenya Technical Working Group, supporting financing for women-led MSMEs. I bring product development, growth strategy, partnerships, policy engagement, and human-centered design to initiatives that make financial services more equitable.
Experience
Work history, roles, and key accomplishments
Lead Consultant, Digital Financial Inclusion and Literacy
Africa Centre for Digital Inclusion and Literacy
Sep 2025 - Present (11 months)
Leading strategy, programming, and thought leadership to drive digital financial inclusion and literacy across Africa, focusing on promoting equitable access to digital financial tools, services, and knowledge. Engaging with regulators, fintechs, NGOs, and development partners to expand impact through research, partnerships, and grassroots outreach.
Technical Working Group Member, Product & Policy Advisory
WE Finance Code Kenya Chapter
Sep 2025 - Present (11 months)
Contributing to the WE Finance Code (Kenya) Technical Working Group, supporting a global initiative focused on accelerating financing for women-led MSMEs. Engaged in policy dialogue, product development frameworks, and ecosystem coordination between financial institutions, regulators, and development partners to improve capital allocation strategies.
Senior Product Manager – Digital Onboarding & Fraud Solutions
Mar 2023 - Aug 2025 (2 years 5 months)
Designed and implemented a comprehensive go-to-market strategy for Digital Onboarding & Fraud Solutions, successfully training 52 clients including virtual sessions across multiple regions. Secured regulatory approval for the Fraud Prevention Exchange platform, enabling collaborative data sharing among 30+ financial institutions, and drove organizational visibility as a thought leader by participa
Product Manager – Credit Risk Management Solutions
Oct 2015 - Feb 2023 (7 years 4 months)
Launched a mobile loan scorecard, increasing the client portfolio by 35 fintechs and 5 digital banks, expanding reach and market share. Developed strategic partnerships to create alternative credit scoring solutions, enabling 84% of unbanked Kenyans to access financial services, and delivered virtual product training that led to a 75% increase in product adoption across the sales team.
Integrated digital identity data with the Integrated Population Registration Database (IPRS), improving identity verification efficiency by 75%. Launched TransUnion Nipashe, reducing walk-in customer traffic by 95% and increasing digital engagement among 1,000,000 users, and developed a strategic go-to-market plan that grew Nipashe product subscriptions by 78% year-on-year.
Education
Degrees, certifications, and relevant coursework
Jomo Kenyatta University of Agriculture and Technology
Master of Science, Project Management
Pursued a Master of Science in Project Management.
Kenya School of Credit Management
Diploma, Credit Management
Completed a professional course in Credit Management.
University of Nairobi
Bachelor of Arts, Sociology and Economics
Earned a Bachelor of Arts in Sociology and Economics.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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