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victor ongidi

@victorongidi

Digital Product Manager driving fintech and digital banking innovation through customer-centric roadmaps and compliance.

Kenya
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What I'm looking for

I’m looking to lead digital/fintech product roadmaps in a bank or fintech where I can drive customer adoption and revenue growth, improve customer experience, partner cross-functionally, and deliver compliant, measurable outcomes.

I’m an accomplished Digital Product Manager with extensive experience in fintech and banking, leading end-to-end product lifecycle management from ideation and customer needs assessment to execution, performance tracking, and continuous improvement. I bring a strong track record of stakeholder engagement, cross-functional collaboration, digital transformation, process optimization, and compliance management to deliver products that improve customer experience while aligning with regulatory frameworks.

At Diamond Trust Bank Kenya, I lead the digital product portfolio—developing product requirements, use cases, and journey maps as the “voice of the customer,” and overseeing data stewardship and compliance for product initiatives. I’ve helped deliver measurable business impact through digital adoption and product revenue growth, including DTB Wearables with NFC-enabled tokenized payments, mobile banking card use cases, and InfinitiLite merchant management and payment-acquiring capabilities that support scalable, multi-channel digital payments.

Experience

Work history, roles, and key accomplishments

DL
Current

Product Manager

Diamond Trust Bank Kenya Limited

Mar 2025 - Present (1 year 4 months)

Led end-to-end product lifecycle management for the bank’s digital product portfolio, including roadmaps, feature delivery, and cross-functional collaboration. Conducted customer needs assessments and market research, optimized portfolio performance, and ensured data stewardship and compliance across product initiatives.

DL

Graduate Management Trainee

Diamond Trust Bank Kenya Limited

Mar 2022 - Mar 2025 (3 years)

Rotated across multiple departments to build understanding of daily operations, processes, and organizational goals. Supported strategic planning with research and analysis, provided administrative and operational support, and assisted managers with performance evaluation and KPI tracking.

TL

Audit Department Attaché

Trufoods Limited

Aug 2020 - Dec 2020 (4 months)

Worked as an Audit Department Attaché at Trufoods Limited.

SL

Attaché

Surgipharm Limited

Mar 2018 - May 2018 (2 months)

Worked as an Attaché at Surgipharm Limited.

DL

Attaché

Diamond Trust Bank Kenya Limited

Feb 2016 - Apr 2016 (2 months)

Worked as an Attaché at Diamond Trust Bank Kenya Limited.

Education

Degrees, certifications, and relevant coursework

Strathmore University logoSU

Strathmore University

Certified Public Accountant (Advanced Level), Accounting

2017 - 2022

Certified Public Accountant (Advanced Level) studies at Strathmore University.

University of Nairobi logoUN

University of Nairobi

Bachelor of Commerce, Finance

2015 - 2021

Grade: Second Class Honors

Bachelor of Commerce (Finance) from the University of Nairobi, completed with Second Class Honors.

MS

Maranda High School

Kenya Certificate of Secondary Education (KCSE), Secondary Education

Grade: A- (79 Points)

Completed KCSE at Maranda High School, achieving an A- (79 points).

Tech stack

Software and tools used professionally

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