MBMungai Benson
@mungaibenson
Senior Product Manager specializing in fintech, mobile payments, and multi-market digital financial transformation.
KenyaWhat I'm looking for
I am a results-driven Senior Product Manager with 13+ years of experience building and scaling mobile money, payment systems, and fintech products across multiple African markets. I have led cross-functional teams to deliver platforms serving 750K+ users, processed $300M+ in transaction volumes, and driven KES 50M+ in cumulative revenue growth while maintaining system reliability above 99.5%.
My work spans merchant acquiring, cross-border payments, enterprise payment gateways, and mobile-first product strategies, with measurable outcomes including 200%+ transaction growth, 95%+ merchant adoption, and sub-2-second processing performance. I blend technical proficiency in payment integration and analytics with agile product leadership to achieve market expansion and strong user retention.
Experience
Work history, roles, and key accomplishments
Senior Product Manager
Nation Media Group
Jan 2023 - Present (2 years 10 months)
Architected digital payment and content platform strategy, driving a 10% revenue contribution and achieving 99.8% payment success while supporting 500K monthly active users and 85% monthly retention in pilot.
Senior Product Engagement Lead
Twiga Foods Ltd
Jan 2020 - Dec 2022 (2 years 11 months)
Led B2B marketplace and payments platform, scaling merchant base to 170,000+, increasing average basket from KES 500 to KES 3,000 and tripling daily gross sales from KES 12M to KES 36M.
Product Manager
Binary Ltd
Jan 2016 - Dec 2019 (3 years 11 months)
Delivered multi-country banking and payment platforms, supporting 50K transacting members in Zambia and managing $1.2M monthly volumes with 99.8% uptime and reduced branch costs by 40%.
Technical Accounts Manager
Riverbank Solutions Ltd
May 2014 - Dec 2015 (1 year 7 months)
Managed technical delivery and client relationships for financial solutions, leading KCB agency banking rollouts across Rwanda and Burundi and maintaining 99%+ client satisfaction.
IT Consultant
International Development Projects
May 2010 - Apr 2013 (2 years 11 months)
Implemented large-scale registration and payment systems for development projects, registering 150,000+ beneficiaries and maintaining 99.5% data accuracy across sites.
Education
Degrees, certifications, and relevant coursework
KUKCA University
Bachelor of Science, Information Technology
2012 - 2016
Completed a Bachelor of Science in Information Technology focusing on systems and applications relevant to payment platforms and digital services.
KUKCA University
Diploma, Information Technology
2008 - 2010
Completed a Diploma in Information Technology covering foundational IT skills supporting later work in payment systems and implementation projects.
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Job categories
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