Isabel Moulton
@isabelmoulton
Customer Service Representative with strong communication and problem-solving skills.
What I'm looking for
I am a dedicated Customer Service Representative with a proven track record of enhancing customer experiences through effective communication and analytical problem-solving. My journey in customer service began at Wilmette Harbor, where I developed a deep understanding of customer needs and provided tailored solutions to ensure satisfaction. My positive attitude and focus on customer loyalty have been instrumental in building lasting relationships with clients.
Currently, I am a Crew Member at AMC Theatres, where I manage cash transactions and assist customers in navigating their purchases. My experience in various customer service roles has equipped me with the skills to handle diverse customer inquiries and resolve issues efficiently. I pride myself on my ability to remain calm under pressure and maintain a professional demeanor, ensuring that every customer interaction is positive and productive.
Experience
Work history, roles, and key accomplishments
Crew Member
AMC Theatres
Jan 2023 - Present (2 years 4 months)
As a Crew Member at AMC Theatres, I operated the cash register, assisted customers with purchases, and maintained the cleanliness of the theaters. I provided excellent customer service by addressing inquiries and enhancing the overall customer experience.
Member Services
Wilmette Harbor
Sep 2018 - Aug 2023 (4 years 11 months)
In my role at Wilmette Harbor, I recommended services based on customer needs and maintained a positive attitude while assisting a high volume of customers. I developed an in-depth understanding of services to provide knowledgeable responses.
Cashier
Pet Supplies Plus
Aug 2022 - Jan 2023 (5 months)
As a Cashier at Pet Supplies Plus, I operated the cash register and assisted customers with their purchases. I ensured a pleasant shopping experience by answering questions and maintaining an organized sales floor.
Education
Degrees, certifications, and relevant coursework
Evanston Township High School
High School Diploma, General Education
2016 - 2020
Completed high school education with a focus on developing skills necessary for effective communication and problem-solving.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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