Open to opportunities

Junior Albert

@junioralbert

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Motivated finance student with strong customer service skills.

United States

Message

What I'm looking for

I am looking for a role that allows me to apply my finance knowledge while continuing to develop my customer service skills in a supportive team environment.

I am a motivated and detail-oriented college student pursuing a degree in Finance, with extensive experience in customer service. My journey has equipped me with strong communication, problem-solving, and multitasking skills, all while delivering exceptional service and fostering positive customer relationships.

Currently, I work as a Barista at Starbucks, where I provide excellent customer service and efficiently manage orders and transactions. My previous roles at Home Depot and AMC Theaters have further honed my ability to address customer concerns and manage inventory effectively. I am eager to leverage my skills in fast-paced environments and apply financial principles in real-world settings.

Experience

Work history, roles, and key accomplishments

Current

Barista

Current

Starbucks

Dec 2024 - Present (6 months)

Provided excellent customer service while efficiently managing orders and transactions. Maintained a clean and organized work environment to ensure a smooth and welcoming experience.

Customer Service Team Collaboration Time Management

Special Services Associate

Home Depot

Mar 2022 - Present (3 years 3 months)

Assisted customers in finding products and provided knowledgeable recommendations. Managed inventory and ensured shelves were stocked and organized.

Customer Service Inventory Management Problem Solving Communication

Sales Associate Tech/Cashier

Target

Nov 2020 - Present (4 years 7 months)

Assisted customers in the electronics department, providing product information and recommendations. Managed cashier responsibilities, accurately handling transactions and providing great customer service.

Customer Service Product Knowledge Communication

Movie Theater Associate

AMC Theaters

Nov 2018 - Present (6 years 7 months)

Greeted and assisted customers, creating a friendly and positive experience. Managed ticket sales and concessions, ensuring fast and accurate transactions.

Customer Service Time Management Communication Team Collaboration

Server

Fortina

Apr 2017 - Present (8 years 2 months)

Delivered exceptional service to guests, ensuring satisfaction and repeat business. Managed food and beverage orders, ensuring timely and accurate delivery.

Customer Service Order Management Communication Team Collaboration Time Management