Ilayda Ferikoglu
@ilaydaferikoglu
Experienced sales and retail leader driving revenue growth and team performance.
What I'm looking for
I am an experienced sales and retail leader with a proven track record of driving revenue growth and improving team performance across logistics and on-demand delivery sectors.
In my recent role as Assistant Store Manager at ONLY Store, I implemented sales strategies that increased revenue by 15% in one quarter and led training initiatives that improved team sales by 20%.
Previously, as Key Account Manager and Team Leader at Borzo Global and Regional Sales Manager at Glovo, I developed strategic plans that grew client acquisition by 25% and market share by 15%, while leading teams that improved client retention and revenue substantially.
I combine strong analytical skills with hands-on leadership and a customer-focused approach, seeking roles where I can continue to optimize operations, scale sales, and develop high-performing teams.
Experience
Work history, roles, and key accomplishments
Assistant Store Manager
ONLY Store
Feb 2023 - Apr 2024 (1 year 2 months)
Assumed store manager duties, implemented sales and promotional strategies that increased revenue 15% in the first quarter and led a team to improve sales performance by 20% over six months.
Key Account Manager
Borzo Global
Dec 2020 - Aug 2022 (1 year 8 months)
Led account management and later a team of 11, driving a 25% increase in client acquisition and improving client retention by 30% through strategic plans and team development.
Directed regional sales, securing a 20% increase in contract values and growing market share by 15% within six months while leading a team that raised annual revenue by 25%.
Managed client relationships and cross-functional initiatives that improved customer satisfaction by 15%, reduced service response time 20%, and increased revenue by 10% through data-driven opportunities.
Education
Degrees, certifications, and relevant coursework
Atilim University
Bachelor of Arts, International Relations
2010 - 2015
Activities and societies: Internships at Ministry of Energy of the Republic of Turkey and Hilton Hotels & Resorts Istanbul; participation in related academic projects.
Completed a Bachelor of Arts in International Relations, focusing on international politics and diplomacy; coursework and internships supported applied understanding of policy and energy sector topics.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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