Open to opportunities

Ilayda Ferikoglu

@ilaydaferikoglu

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Experienced sales and retail leader driving revenue growth and team performance.

Netherlands

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What I'm looking for

I’m looking for a managerial sales role where I can lead teams, drive revenue growth, implement strategic sales initiatives, and develop professionally.

I am an experienced sales and retail leader with a proven track record of driving revenue growth and improving team performance across logistics and on-demand delivery sectors.

In my recent role as Assistant Store Manager at ONLY Store, I implemented sales strategies that increased revenue by 15% in one quarter and led training initiatives that improved team sales by 20%.

Previously, as Key Account Manager and Team Leader at Borzo Global and Regional Sales Manager at Glovo, I developed strategic plans that grew client acquisition by 25% and market share by 15%, while leading teams that improved client retention and revenue substantially.

I combine strong analytical skills with hands-on leadership and a customer-focused approach, seeking roles where I can continue to optimize operations, scale sales, and develop high-performing teams.

Experience

Work history, roles, and key accomplishments

Assistant Store Manager

ONLY Store

Feb 2023 - Apr 2024 (1 year 2 months)

Assumed store manager duties, implemented sales and promotional strategies that increased revenue 15% in the first quarter and led a team to improve sales performance by 20% over six months.

retail management Sales Strategy Team Leadership Inventory Analysis Visual Merchandising Customer Service Promotion

Key Account Manager

Borzo Global

Dec 2020 - Aug 2022 (1 year 8 months)

Led account management and later a team of 11, driving a 25% increase in client acquisition and improving client retention by 30% through strategic plans and team development.

Key Account Management Team Leadership Client Acquisition Strategic Planning Sales Operations CRM

Regional Sales Manager

Glovo

Feb 2019 - Nov 2020 (1 year 9 months)

Directed regional sales, securing a 20% increase in contract values and growing market share by 15% within six months while leading a team that raised annual revenue by 25%.

Regional Sales Account Management Market Expansion Sales Strategy Negotiation Business Development

Regional Sales Specialist

Delivery Hero

Aug 2015 - Jan 2019 (3 years 5 months)

Managed client relationships and cross-functional initiatives that improved customer satisfaction by 15%, reduced service response time 20%, and increased revenue by 10% through data-driven opportunities.

Sales Analysis Client Management Cross Functional Collaboration CRM Data Analysis Customer Satisfaction Operations Coordination

Education

Degrees, certifications, and relevant coursework

Atilim University

Bachelor of Arts, International Relations

2010 - 2015

Activities and societies: Internships at Ministry of Energy of the Republic of Turkey and Hilton Hotels & Resorts Istanbul; participation in related academic projects.

Completed a Bachelor of Arts in International Relations, focusing on international politics and diplomacy; coursework and internships supported applied understanding of policy and energy sector topics.