Open to opportunities

Loghan Moller

@loghanmoller

Message

Sales and customer service professional with 7 years of experience.

Netherlands

Message

What I'm looking for

I am looking for a role that allows me to leverage my sales expertise while fostering growth in a collaborative and innovative environment.

I am a dedicated sales and customer service professional with over 7 years of experience across various industries. My journey has taken me through the entire sales cycle, from lead generation and client acquisition to closing deals and ensuring post-sales customer success. I thrive on building relationships and optimizing processes to enhance customer satisfaction and drive business growth.

Currently, I work as an International Account Manager at FashionUnited, where I develop relationships with international clients in the fashion industry and collaborate with them to optimize recruitment processes. My previous experience as a Business Development Representative at Plauti allowed me to hone my skills in a tech startup environment, where I was responsible for the complete sales cycle, from prospecting to contract negotiations. I am eager to broaden my network within the global business community and enhance my skills in logistics.

Experience

Work history, roles, and key accomplishments

Current

International Account Manager

Current

FashionUnited

Jan 2024 - Present (1 year 6 months)

Develop relationships with international clients in the fashion industry, optimize recruitment processes, and ensure compliance with industry regulations while managing client proposals and business opportunities.

Client Relationship Management Compliance Business Development Networking Sales Strategies Customer Success Market Research Communication

Business Development Representative

Plauti

Mar 2023 - Jan 2024 (10 months)

Responsible for the complete sales cycle in a tech startup, including prospecting, demoing, contract negotiations, and closing deals while developing pricing strategies to maximize customer conversion.

Sales Cycle Management Prospecting Contract Negotiation Customer Centricity Pricing Strategy SAP VTiger)Market Research Networking Sales Strategies Customer Engagement

Account Manager - Logistics/Export EMEA

Midocean

Nov 2021 - Mar 2023 (1 year 4 months)

Managed relations with international clients, responsible for order management, shipment tracking, export documentation, and compliance with international regulations while analyzing sales data for upselling opportunities.

Order Management Shipment Tracking Compliance Sales Data Analysis Quality Assurance Logistics

Senior Customer Service Specialist

Pentravel

Apr 2019 - Jun 2021 (2 years 2 months)

Ensured accurate processing of travel bookings, served as the main point of contact for customers, and addressed inquiries while maintaining high satisfaction and transparency in service delivery.

Customer Service Communication Clean Desk Procedures Service Delivery Customer Engagement