luc van Leeuwen

Managed 40+ quotations per month and contributed to €4M+ in B2B sales revenue. Handled orders, returns, and service-related follow-ups with high accuracy while serving as a key point of contact for inbound and proactive customer outreach.

Prepared detailed technical quotations, presentations, and business cases for B2B clients, supporting client meetings from planning through execution. Drafted professional documents, maintained up-to-date customer data in CRM systems, and implemented improvements to internal sales and administrative processes.

Handled 50+ quotations per week across B2C channels, contributing to €1M+ in annual sales. Advised customers on solar energy solutions via in-person and phone communication, trained new colleagues, and supported day-to-day operations and store presentation standards.

Advised customers and prepared orders while performing quality checks to ensure accurate fulfillment. Supported warehouse and delivery operations, including forklift use.

Provided customer styling advice and managed store operations, including stock management and cash register tasks. Supported day-to-day retail execution to maintain service and sales performance.

Handled sales and store operations including scheduling, guiding colleagues, and managing stock. Supported consistent customer service and day-to-day retail activities.

Completed Retail Management (BBL) at Da Vinci College from Sep 2018 to Mar 2020.

Earned a First Aid Certificate during 2017 to 2018 while studying at MBO Rijnland.

Studied Sports & Movement with a focus on Outdoor Leisure at MBO Rijnland from Aug 2016 to Apr 2018.

Completed MAVO+ education at Stanislascollege Delft from Aug 2012 to Jun 2016.