Looking for a job

Jessica Chukwudire

@jessicachukwudire

I drive qualified appointments and customer outcomes through high-volume outbound calling, consultative sales, and CRM follow-up.

Nigeria

Message

What I'm looking for

I'm looking for a remote customer support, appointment-setting, or sales role where I can use high-volume calling, lead qualification, CRM documentation, and customer-focused communication, including overnight US time-zone shifts.

I've supported outbound sales and appointment-setting campaigns at SmartSetter, AT & A Business Services, and Paradise Sol Ltd, guiding prospect conversations toward qualified leads and booked appointments.

At AT & A Business Services, I placed 200+ outbound calls daily and generated 2–4 qualified leads per day through needs-based conversations, active listening, and professional objection handling.

My call center experience at Golden Heart Foundation includes handling up to 300+ inbound and outbound calls per day, resolving customer issues with empathy, documenting interactions accurately, and supporting service goals in virtual teams.

Experience

Work history, roles, and key accomplishments

Current

Outbound Sales Representative

Current

Smartsetter

Sep 2024 - Present (2 years)

Managed outbound calls to prospective customers, guiding conversations toward booked appointments and adapting sales scripts to address objections. Documented interactions in CRM and collaborated with team members to meet KPIs.

Outbound Calling Sales Scripting CRM Appointment Setting Communication Skills

Appointment Setter

AT & A Business Services

Apr 2026 - Aug 2026 (4 months)

Placed 200+ outbound calls daily to engage prospects and generated 2-4 qualified leads per day through needs-based conversations. Maintained accurate customer records in CRM and handled objections professionally.

Outbound Calling Lead Qualification CRM Objection Handling Active Listening

Sales Representative

Paradise Sol Ltd

Jan 2025 - Dec 2025 (11 months)

Engaged customers to understand needs and recommend products using consultative sales techniques. Conducted follow-ups to nurture relationships and guide purchasing decisions.

Consultative Selling Customer Engagement Follow up Communication Skills

Call Center Representative

Golden Heart Foundation

Jan 2023 - Dec 2025 (2 years 11 months)

Handled high volumes of inbound and outbound calls, up to 300+ per day, responding to inquiries and resolving issues with empathy. Maintained accurate documentation and managed difficult conversations professionally.

Inbound Calls Outbound Calls Customer Service Conflict Resolution Documentation