Open to opportunities

ifham ali

@ifhamali

Message

I am a sales and client relations specialist driving revenue growth and client retention.

Pakistan

Message

What I'm looking for

I seek a sales or client-relations role where I can apply verification and account-management strengths, continue professional growth, and take on leadership responsibilities.

I am a Sales and Client Relations Specialist with 6+ years of experience across BPO, tech, and immigration industries, having progressed into promoted roles at Eracon Technologies and Win Win Solutions. I have a sustained record of sales closing, customer authentication, and account management that fosters long-term client relationships.

I have managed end-to-end client services, validated sales calls, and collaborated with sales and QA teams to ensure data accuracy and high satisfaction. I bring strong communication, negotiation, time management, and attention-to-detail, and I pursue roles where I can lead teams and drive measurable revenue growth.

Experience

Work history, roles, and key accomplishments

Verification Specialist

Mars BPO

Jul 2024 - Jan 2025 (6 months)

Validated international sales calls and customer data, ensuring high data accuracy and reducing discrepancies through close collaboration with sales and QA teams.

Data Verification Communication Time Management Quality Assurance Attention To Detail

Manager Client Services

Canasia Immigration

Jun 2023 - Jun 2024 (1 year)

Managed end-to-end client services for immigration cases, providing personalized guidance and timely case follow-ups to maintain high client satisfaction.

Client Services Case Management Client Communication Timely Follow Ups Client Relations CRM Customer Satisfaction

Final Expense Policy Closer

Win Win Solutions

Nov 2022 - May 2023 (6 months)

Validated client information as a verifier and promoted to Final Expense Policy Closer, securing policy signings while ensuring compliance with company standards.

Data Verification Compliance Sales Closing Communication Attention To Detail

Account Executive

Eracon Technologies

Jul 2020 - Oct 2022 (2 years 3 months)

Managed outbound communications, nurtured leads and supported the sales cycle from initial contact to conversion; promoted to Account Executive to manage key client accounts and business operations.