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Fancy Tuber

@fancytuber

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Operations lead at Axxon BPO supporting sales teams, call quality, and live campaign operations.

Pakistan

Message

At Axxon BPO, I assisted floor management with agent attendance, live monitoring, and daily sales goal tracking. I also evaluated calls and gave new agents feedback on communication and script adherence.

At Touch Stone Communication, I pitched campaign offers to international US/UK clients and addressed objections to close deals. I ranked among the top closers for monthly volume and call-to-close conversion rates.

I also helped train incoming agents on call structure, objection handling, and customer interactions. During live campaigns, I handled escalations and agent technical or CRM issues.

At Prime BPO, I performed live customer verification and information checks to meet campaign standards. I maintained customer entries and call logs in campaign CRM and dialer software.

Experience

Work history, roles, and key accomplishments

Senior Closer & Team Support

Touch Stone Communication

Pitched international US/UK clients on campaign offers, effectively addressing customer objections to close deals. Consistently ranked among top closers for total monthly volume and high call-to-close conversion rates.

Outbound Sales Deal Closing Client Handling Objection Handling team training VICIdial Salesforce Microsoft Office

Verification Specialist & Closer

Prime BPO

Performed live customer verification and information checks to ensure compliance with campaign standards. Managed customer interactions smoothly through initial transfer, verification, and final agreement stages.

Call Verification Outbound Sales Deal Closing CRM Dialer Microsoft Office

Floor Lead / Assistant Supervisor

Axxon BPO

Assisted floor management with agent attendance, live monitoring, and daily sales goal tracking. Conducted call evaluations and provided feedback to help new agents improve communication and script adherence.