Ifeoluwa ADISA

Supported Meta contingency projects, including Facebook machine learning text generation and content understanding, enhancing project outcomes. Reviewed AI-generated text and model responses against quality criteria and project guidelines.

Provided email and live chat support for order placement, payment processing, and returns. Resolved customer complaints, processed returns and refunds, and collaborated with internal and logistics teams to ensure timely delivery.

Directed SS1–SS3 instruction and learning programs to improve student engagement and classroom participation. Facilitated student proficiency in digital learning platforms and coordinated environmental sanitation and community awareness outreach.

Assisted frontline staff in enhancing customer interactions and streamlining order processing. Managed online orders, tracked deliveries, and maintained precise records of food inventory and sales.

Assisted customers with e-banking platforms, resolving online banking inquiries to enhance user experience. Processed online fund transfers and account openings, and facilitated branch operations by submitting urgent stock requests.

Earned a Higher National Diploma in Accounting from Moshhood Abiola Polytechnic in 2023.

Earned a National Diploma in Accounting from Kwara State Polytechnic in 2015.

Completed a certification in Project Management through Coursera.

Completed certifications in Photography and Microsoft Excel from the Women Empowerment and Poverty Alleviation School.

Completed Meta Project Training through Hugo Inc.