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Deborah Adeyemi

@deborahadeyemi1

AI Trainer / Quality Support Specialist at Hugo Technologies, evaluating 70,000+ AI responses with 95% annotation accuracy.

Nigeria

Message

What I'm looking for

I'm available for customer service, customer support, client success, contact center, and remote support roles.

At Hugo Technologies, I evaluate AI-generated responses for correctness, clarity, relevance, brevity, tone, and overall quality. I’ve achieved 95% annotation accuracy across text and image data using the Single Review Tool (SRT), while documenting issues for review.

Previously, I supported customers at Goodwill Stores through phone, email, and in-person channels, maintaining CRM records and resolving enquiries. I also take on freelance customer support and administrative projects, including email communication, online research, and record updates.

Experience

Work history, roles, and key accomplishments

Current

AI Trainer / Quality Support Specialist

Current

Hugo Technologies

Oct 2024 - Present (2 years)

Evaluate AI-generated responses against quality standards and achieve 95% annotation accuracy. Collaborate with Quality Auditors to improve quality outcomes.

AI Evaluation Quality Assurance Annotations Single Review Tool Attention To Detail

Current

Freelance Customer Support & Administrative Projects

Current

Self Employed

Sep 2022 - Present (4 years 1 month)

Support project-based clients with email communication, online research, data entry, and record updates. Prioritize competing requests and complete assignments within timelines.

Email Communication Online Research Data Entry Records Management Time Management